
Hazem Essa,PMP®
Telecommunication Engineer, Etisalat & Vodafone Projects

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About me
Head Of Operations &Telecom Sector Sales Manager II PMO II
Education

Alexandria University
2003 - 2007Bachelor Of Electronics & Communication Electrical, Electronics and Communications Engineering GoodActivities and Societies: satellite communication and remote sensing and microstrip antenna
Experience

Engineering Enterprises Company
Aug 2007 - Aug 2008Telecommunication Engineer, Etisalat & Vodafone Projects• Installing, commissioning and alignment of RTN&NEC Microwave Links.• Installing Huawei BTS and DBS including routing of power and Fiber cables.• Rigging: installing feeders and antennas.• Sweep test: measuring “VSWR” and “Distance-to-Fault” with "Site Master" equipment.• Site Survey:• Collecting information about all equipment’s in the site.• Drawing layout for the shelter.• Preparing survey report.

Alkan CIT- Alkan Networks
Aug 2008 - Jun 2011Behira Office leader, TSU for BSS subsystems & Transmission team (Etisalat project)• Installation and maintenance of HUAWEI BTS's & Microcells cabinets• Migration of sites from BSC to another.• MW installation & commissioning (NEC & RTN).• MW troubleshooting.• Make plans for cutover (rerouting, add new services).• Responsible for prepare the E1 route.• Technical support for MW implementation• Metro & OSN installation & commissioning.• Technical support for metro & OSN.• Good experience in BSC installation.• Good experience in site quality.• Good experience in BSS (2G & 3G) hardware & commissioning.• Good experience in subcontractor management.• Good knowledge about WIMAX.• Responsible for network management system (NMS) Show less

Alkan CIT-Alkan East
Jun 2011 - Jan 2013Project Leader- Huawei , Nawras• Managing day-to-day activities, analyzing statistics, create the reporting system which control the Operation work, Serve and keep the project data and organize the work towards the customer• Monitoring and analyzing the current system of production or provision to check its effective, and working out a strategy for improving if necessary.• Direct management to NOC for controlling the TTs (SA&NSA) flow, handling to FM teams and other entities as per the action owner and Huawei & Nawras agreed process.• Monthly review Business SLA&KPIs with Huawei owner (Availability, MTTR, Fault repetition and Site PM)• Responsible for provide the required materials & Spar part to handle Telecom & environmental TTs• Responsible for giving Technical support and solve Managerial issues related to filed & NOC teams• Managing the Monthly plan for preventive maintenance to enhance the network availability Show less

Alkan CIT-Alkan Networks
Jan 2013 - Aug 2018• Understanding Clients Contracts scope with SLA&KPIs• Responsible for project financials such as area budget, PO’s, Cash Flow, Invoicing…etc• Achieving the planned budget & Cost reduction.• Reduced the COGS by 6%.• Increased area revenues by 6%.• Resource’s utilization to cover the required works effectively.• Identify the weak points in the regions and propose solutions.• Applying new operation techniques with the assistance of the project team• Enhanced the network KPI’s dramatically.• Managing the operation of 2000+ Vodafone sites in Delta region• Managing O&M teams in the region (300 + employee).• Managing the NOC teams - Remedy Trouble Ticketing System)• Work flows follow up (Reports, achievements, invoices…….).• Cooperation and support the BU. and the other departments in the additional works within the Regions• Delivering timely financial & progress reports to the CEO Show less • Responsible for Alkan KPIs (MTTR, Availability, Repetition) with Vodafone & attend Governance meeting for review monthly SLA &KPIs reports and approve related penalties• Responsible for reviewing and endorsing Operations Project Plans• Responsible for reviewing, approving and processing monthly Invoices• Responsible for implementing quality management recommendations• Responsible for reviewing, approving Audit results• Responsible for reviewing work procedures and recommendations and submitting them to top management• Responsible for Reviewing compliance with MS Operations processes for all activities• Responsible for Reviewing and recommending Change Orders to the Steering Committee• Responsible for defining and monitoring network and risk management services• Responsible for disaster recovery management• Responsible for Reviewing the sufficiency and utilization of various resources such as technicians, tools/equipment and assets. Show less • Manage Part of Delta region for First Contract for Vodafone in MS.• Monitoring and analyzing the current system of production or provision to check its effective, and working out a strategy for improving if necessary.• Managing day-to-day activities, analyzing statistics, create the reporting system which control the Operation work, Serve and keep the project data and organize the work towards the customer• Direct management to Vodafone Remedy (OS System-NOC) for controlling the TTs flow, handling to FM teams and other entities as per the action owner and Vodafone agreed process.• Responsible for the network enhancement sub-projects RSL, Expansions, SW/HW upgrades, Site restoration, MW link installation, Backup system upgrading … etc.• Monthly review Business KPIs with Vodafone owner (Availability, MTTR, Fault repetition and Site SQI) to decrease deduction• Responsible about RET tracking in all delta region VS Vodafone owner• Sharing the Co. management in the studies of the project estimation cost, revenue and company profitability margin through applying budget Control, enhance KPIs to decrease deduction• Manage the Extra Works and How to Enhance Per Contract by effective utilization for same resources and Assets• Make Modification for all ATS DG systems through project Period.• Enhance the network KPIs through the Contract period.• Responsible for Create P&L for delta north region and follow up monthly with offices to achieve our target Show less
Delta Area Manager- Vodafone Project)
Apr 2017 - Aug 2018Remedy Manager-Vodafone Project
Aug 2015 - Apr 2017Delta Operations Manager-Vodafone Project
Jan 2013 - Aug 2015

Alkan CIT-Alkan Arabia For Communication
Aug 2018 - nowHead Of Operations &Telecom Sector Sales Manager II PMO II• Established the PMO, reporting directly to CEO• Collaborating with other department leaders to define, prioritize, and develop projects.• Cooperated with sales team to increase the organization margins.• Coordinated with supply chain department to enhance reduce the organization stock levels.• Enhanced the running projects margins by changing the project management environment within organization.• Led a cost reduction project within the organization and reduced G&A cost by 2%-3%.• Setting methodologies and workflows for troubled projects and departments.• Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables• Analyzing financial data, including project budgets, risks, and resource allocation• Providing financial reports and budget outlines to Executives.• Managing auditing projects• Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.• Drafting new and improving existing project management office policies and processes.• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.• Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification. Show less
Licenses & Certifications

Code Division Multiple Access (CDMA)
High Technology Center – Cairo UniversitySept 2006![Telecom – Egypt [ISO-9001 Certified]](https://img.deepenrich.com/v1/certification/0000/default.webp)
Programmable Logic Controller (PLC) [level 1]
Telecom – Egypt [ISO-9001 Certified]Aug 2006![Telecom – Egypt [ISO-9001 Certified]](https://img.deepenrich.com/v1/certification/0000/default.webp)
Voice over Internet Protocol (VoIP)
Telecom – Egypt [ISO-9001 Certified]Aug 2006
Development of Thinking and Managerial Skills
PATHWAYS to High Education projectJul 2006
Free Introduction: PMI®Authorized On-demand PMP® Exam Prep
Project Management InstituteJun 2018
Business Continuity
Project Management InstituteNov 2022
Free Introduction: Basics of Disciplined Agile™ Online Course
Project Management InstituteNov 2022
Highlights From The 2021Virtual Experience Series
Project Management InstituteNov 2022
The Basics of Scrum
Project Management InstituteNov 2022
Project Management Professional PMP®
Project Management InstituteNov 2022
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