
Lisa Hult
Sales and Customer Service Associate

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About me
Product Manager, Connected Care at Cochlear
Education

Paris 8 Vincennes-Saint Denis
-Master’s Degree Political Science, Gender Studies 14,75/20, mention bienMaster with a particular focus on critical political theory and political sociology. I specialized in gender and categorizations.

Université de Genève
-Certificat de Droit Transnational (CDT) EU Law, International Law, Intellectual Property Law, Comparative LawExchange year covering topics such as gender equality in law, EU law, international arbitration, international intellectual property law and comparative law.

University of Geneva
-Master’s Degree Political Science 5/6, mention très bienInternational master program covering topics such as comparative political economy, labor market policy, public policy formation and evaluation, media and political communication, gender theory and post-colonial studies.

Linköping University
-Master's Degree Law Master of Science in Business and Commercial LawAktiviteter och föreningar:Board Member of the Erasmus Student Network. Interdisciplinary master in law and economics, with an international focus including french language and french business law, European law, international law as well as finance and accounting. Specialization in European and international law with a focus on Intellectual Property,
Experience

Skandiabanken
Jun 2005 - Apr 2008Sales and Customer Service AssociateSkandiabanken is an online bank specializing in private banking. I sold supplemental services and assisted the clients in matters related to credits, mortgages and financial products.

Cedel AB
Apr 2008 - Mar 2009Company LawyerCedel is a small company which sells and administrates domain names. As the only lawyer at the company, I handled all legal matters. I provided legal advice to clients in domain name and trademark disputes and prepared UDRP cases. Also, rewrote all employment contracts, dealt with internal personnel issues and designed a new sales policy.

Ipendo
Apr 2009 - Jul 2011Project Manager & Intellectual Property CoordinatorIpendo is a company which develops and sells an online intellectual property management system called the Ipendo Platform. Responsible for the, so called, maintenance module, a platform module which managed renewal payments for IP rights, I built up an implementation routine from scratch, designed workflows and coordinated data transfers with a subcontractor. I also ran a large database integration project, gave trainings, serviced clients on a daily basis and wrote user manuals. At my own initiative, I also ran several improvement projects of the module itself; the result of which was improved efficiency, security and usability. Furthermore, I improved the efficiency of the internal billing process for renewals in collaboration with the finance department. Visa mindre

European Patent Office
Apr 2010 - Jun 2010Technical Cooperation AssistantAssisted the regular staff in technical cooperation projects with non-European states, drafted a report on the political, economical and intellectual property rights situation in India. Researched and wrote entries for a web page and database for a technical cooperation project with China.

European Women's Lobby
Dec 2013 - Feb 2014Advocacy and Policy AssistantI promoted a videoclip on social media on the topic of women and austerity, making it one of the most watched clips ever published by the EWL. I also created subtitles to the clip and coordinated the translation into ten languages. At an international union conference, I gave a keynote speech on the effects of austerity policies on women. Also, I contributed to a joint paper with AGE on older women's socio-economic situation. Finally, I participated in a joint project of brussels based NGOs called ”European Alliance for a Democratic, Social and Sustainable European Semester and coordinated EWL's contribution in the form of alternative Country Specific Recommendations. Visa mindre

Office of the High Comissioner for Human Rights - Field Operations and Technical Cooperation
Mar 2014 - Apr 2014Assistant Desk OfficerI collected information on recent events pertaining to human rights in African countries and updated briefing books for field missions. Also, I attended the 25th session of the Human Rights Council and the associated side events and reported back to the regular staff. Finally, I assisted in the organization of a High Level Panel on Sexual Violence in the Democratic Republic of the Congo.

International Labour Organization
Mar 2015 - Jun 2015Legal Research AssistantConducted research in the area of national regulations for domestic worker's right to rest and working time limitations. Authored a policy brief (not yet published), based on my research, arguing the importance on domestic worker's right to rest and provided helpful examples of policy designs from around the world. I also wrote an article informing about the upcoming brief. In addition to this, I followed the proceedings of the 104th International Labour Conference.

International Labour Organization
Aug 2015 - Nov 2015Legal Consultant in the Area of Working ConditionsConducted a comparative study on working time regulations in 24 of the world's largest garment exporting countries and authored a policy brief on the subject.

Gender and Mine Action Programme
Nov 2015 - Mar 2016Programme AssistantConducted research, helped with grant applications, communication and event organization.

Patrix IP Helpware
Jan 2016 - Sept 2018Business Analyst / Project Leader / UI designerPatrix develops and sells an intellectual property management system called Patricia. In my roles as Business Analyst and UI designer, I'm helping to transform a windows desktop software into a modern web-based system. I also function as the product owner of the project and conduct preliminary testing. I analyze the current functionality, interview the responsible parties, design UI solutions and propose and decide upon functional improvements and document the requirements in the form of use cases, use case diagrams and sequence diagrams. In addition to working on the new version of the software, I'm working with implementations, configurations and trainings of new and existing clients. During my first six months at Patrix, I led a project aiming at converting data from two current client databases into one and getting the client started with a new version of the sofware. All project milestones were reached according to the plan and the project was delivered to a very satisfied client. Visa mindre

Surgical Science
Sept 2018 - Jan 2023As the Product Manager for several of our products within laparoscopic and endoscopic simulation, I was responsible for both software and hardware development. I was also responsible for setting the product roadmaps and defining the product positioning in the market. I gathered input from stakeholders, managed the product backlogs, wrote specifications, assigned tasks to developers and took day-to-day product and business decisions within current software projects. In addition to this, I also functioned as a liaison between the software team and the sales team regarding product feedback and cooperated closely with clients and consultants to gather expert knowledge and feedback on our products. In addition to this, I was a people manager for 6 members of the development team. Visa mindre
Product Manager
Jan 2021 - Jan 2023Product Owner, software
Mar 2020 - Jan 2021Business Analyst
Sept 2018 - Mar 2020

Cochlear
Jan 2023 - nowProduct ManagerAs a product manager within connected care, I'm responsible for liaising with stakeholders to identify and define user and business needs related to our software products and making sure we deliver on these needs. This includes setting the roadmap for upcoming features and products within the area of my responsibilities.My day-to-day work consists of being the hub between virtually every other department such as software development, hardware development, clinical, regulatory, quality, technical documentation and marketing communications and making sure everyone is in sync and working towards the same goal.Together with our product owner, I translate the needs to features and play a key role in the prioritization of them. In collaboration with our UI/UX team, I ensure that the user experience and design fulfills the needs of our customers.I currently manage our mobile apps and have previously managed our Fitting Softwares (Windows desktop software) Visa mindre
Licenses & Certifications
- View certificate

Diplôme approfondi de langue française, C1, (Proficiency certificate in French language)
French stateJul 2011 - View certificate

Cambridge Certificate of Proficiency in English (CPE), C2
Cambridge English Language AssessmentJan 2012 
Certified Scrum Product Owner (CSPO)
Scrum AllianceJul 2021
Languages
- enEnglish
- frFrench
- swSwedish
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