Lisa Hult

Lisa Hult

Sales and Customer Service Associate

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  • Timeline

  • About me

    Product Manager, Connected Care at Cochlear

  • Education

    • Paris 8 Vincennes-Saint Denis

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      Master’s Degree Political Science, Gender Studies 14,75/20, mention bien

      Master with a particular focus on critical political theory and political sociology. I specialized in gender and categorizations.

    • Université de Genève

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      Certificat de Droit Transnational (CDT) EU Law, International Law, Intellectual Property Law, Comparative Law

      Exchange year covering topics such as gender equality in law, EU law, international arbitration, international intellectual property law and comparative law.

    • University of Geneva

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      Master’s Degree Political Science 5/6, mention très bien

      International master program covering topics such as comparative political economy, labor market policy, public policy formation and evaluation, media and political communication, gender theory and post-colonial studies.

    • Linköping University

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      Master's Degree Law Master of Science in Business and Commercial Law

      Aktiviteter och föreningar:Board Member of the Erasmus Student Network. Interdisciplinary master in law and economics, with an international focus including french language and french business law, European law, international law as well as finance and accounting. Specialization in European and international law with a focus on Intellectual Property,

  • Experience

    • Skandiabanken

      Jun 2005 - Apr 2008
      Sales and Customer Service Associate

      Skandiabanken is an online bank specializing in private banking. I sold supplemental services and assisted the clients in matters related to credits, mortgages and financial products.

    • Cedel AB

      Apr 2008 - Mar 2009
      Company Lawyer

      Cedel is a small company which sells and administrates domain names. As the only lawyer at the company, I handled all legal matters. I provided legal advice to clients in domain name and trademark disputes and prepared UDRP cases. Also, rewrote all employment contracts, dealt with internal personnel issues and designed a new sales policy.

    • Ipendo

      Apr 2009 - Jul 2011
      Project Manager & Intellectual Property Coordinator

      Ipendo is a company which develops and sells an online intellectual property management system called the Ipendo Platform. Responsible for the, so called, maintenance module, a platform module which managed renewal payments for IP rights, I built up an implementation routine from scratch, designed workflows and coordinated data transfers with a subcontractor. I also ran a large database integration project, gave trainings, serviced clients on a daily basis and wrote user manuals. At my own initiative, I also ran several improvement projects of the module itself; the result of which was improved efficiency, security and usability. Furthermore, I improved the efficiency of the internal billing process for renewals in collaboration with the finance department. Visa mindre

    • European Patent Office

      Apr 2010 - Jun 2010
      Technical Cooperation Assistant

      Assisted the regular staff in technical cooperation projects with non-European states, drafted a report on the political, economical and intellectual property rights situation in India. Researched and wrote entries for a web page and database for a technical cooperation project with China.

    • European Women's Lobby

      Dec 2013 - Feb 2014
      Advocacy and Policy Assistant

      I promoted a videoclip on social media on the topic of women and austerity, making it one of the most watched clips ever published by the EWL. I also created subtitles to the clip and coordinated the translation into ten languages. At an international union conference, I gave a keynote speech on the effects of austerity policies on women. Also, I contributed to a joint paper with AGE on older women's socio-economic situation. Finally, I participated in a joint project of brussels based NGOs called ”European Alliance for a Democratic, Social and Sustainable European Semester and coordinated EWL's contribution in the form of alternative Country Specific Recommendations. Visa mindre

    • Office of the High Comissioner for Human Rights - Field Operations and Technical Cooperation

      Mar 2014 - Apr 2014
      Assistant Desk Officer

      I collected information on recent events pertaining to human rights in African countries and updated briefing books for field missions. Also, I attended the 25th session of the Human Rights Council and the associated side events and reported back to the regular staff. Finally, I assisted in the organization of a High Level Panel on Sexual Violence in the Democratic Republic of the Congo.

    • International Labour Organization

      Mar 2015 - Jun 2015
      Legal Research Assistant

      Conducted research in the area of national regulations for domestic worker's right to rest and working time limitations. Authored a policy brief (not yet published), based on my research, arguing the importance on domestic worker's right to rest and provided helpful examples of policy designs from around the world. I also wrote an article informing about the upcoming brief. In addition to this, I followed the proceedings of the 104th International Labour Conference.

    • International Labour Organization

      Aug 2015 - Nov 2015
      Legal Consultant in the Area of Working Conditions

      Conducted a comparative study on working time regulations in 24 of the world's largest garment exporting countries and authored a policy brief on the subject.

    • Gender and Mine Action Programme

      Nov 2015 - Mar 2016
      Programme Assistant

      Conducted research, helped with grant applications, communication and event organization.

    • Patrix IP Helpware

      Jan 2016 - Sept 2018
      Business Analyst / Project Leader / UI designer

      Patrix develops and sells an intellectual property management system called Patricia. In my roles as Business Analyst and UI designer, I'm helping to transform a windows desktop software into a modern web-based system. I also function as the product owner of the project and conduct preliminary testing. I analyze the current functionality, interview the responsible parties, design UI solutions and propose and decide upon functional improvements and document the requirements in the form of use cases, use case diagrams and sequence diagrams. In addition to working on the new version of the software, I'm working with implementations, configurations and trainings of new and existing clients. During my first six months at Patrix, I led a project aiming at converting data from two current client databases into one and getting the client started with a new version of the sofware. All project milestones were reached according to the plan and the project was delivered to a very satisfied client. Visa mindre

    • Surgical Science

      Sept 2018 - Jan 2023

      As the Product Manager for several of our products within laparoscopic and endoscopic simulation, I was responsible for both software and hardware development. I was also responsible for setting the product roadmaps and defining the product positioning in the market. I gathered input from stakeholders, managed the product backlogs, wrote specifications, assigned tasks to developers and took day-to-day product and business decisions within current software projects. In addition to this, I also functioned as a liaison between the software team and the sales team regarding product feedback and cooperated closely with clients and consultants to gather expert knowledge and feedback on our products. In addition to this, I was a people manager for 6 members of the development team. Visa mindre

      • Product Manager

        Jan 2021 - Jan 2023
      • Product Owner, software

        Mar 2020 - Jan 2021
      • Business Analyst

        Sept 2018 - Mar 2020
    • Cochlear

      Jan 2023 - now
      Product Manager

      As a product manager within connected care, I'm responsible for liaising with stakeholders to identify and define user and business needs related to our software products and making sure we deliver on these needs. This includes setting the roadmap for upcoming features and products within the area of my responsibilities.My day-to-day work consists of being the hub between virtually every other department such as software development, hardware development, clinical, regulatory, quality, technical documentation and marketing communications and making sure everyone is in sync and working towards the same goal.Together with our product owner, I translate the needs to features and play a key role in the prioritization of them. In collaboration with our UI/UX team, I ensure that the user experience and design fulfills the needs of our customers.I currently manage our mobile apps and have previously managed our Fitting Softwares (Windows desktop software) Visa mindre

  • Licenses & Certifications

    • Diplôme approfondi de langue française, C1, (Proficiency certificate in French language)

      French state
      Jul 2011
      View certificate certificate
    • Cambridge Certificate of Proficiency in English (CPE), C2

      Cambridge English Language Assessment
      Jan 2012
      View certificate certificate
    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Jul 2021