
Timeline
About me
Client Solutions Manager at Microsoft
Education

Escuela de comercio clara del rey
2003 - 2006Certificate of higher education
Experience

Zara department store
Aug 2007 - Jun 2008Sales assistant
Aob auditores, madrid
Jul 2008 - Nov 2008Admin assistant
Spanish players music magazine
Dec 2008 - Mar 2009Editorial and marketing coordinator
Sales 101 marketing company
Apr 2009 - Jul 2009Sales executive
Rci
Aug 2009 - Apr 2012Global sales manager
Google
Apr 2012 - Mar 2014Data quality analyst
Microsoft
Mar 2014 - nowManaging a portfolio of advertisers and agencies based in Spain & Italy who are reaching their audience through Microsoft Advertising. Seeking solutions for our customers and sell through opportunities to increase the return on ad spend while at the same time driving toward sales targets. Responsibilities:•Develop and iterate effective portfolio and account plans•Educate clients on the Microsoft Advertising platform and campaign management•Introduce and upsell new features to advertisers•Collaborate with internal teams to improve customer satisfaction, remove blockers, and create a more seamless customer experience•Ensure resolution of escalated customer issues•Act as an ambassador and representative for Microsoft in the advertising and media community•Develop and maintain an in depth understanding of performance advertising and trends affecting or influencing the marketplace•Maintain functional knowledge of new features, products and initiatives across the Microsoft ecosystem Show less
Client Solutions Manager
Jul 2020 - nowClient Success Manager
Sept 2019 - Jul 2020Ad Quality Team Lead
Jan 2017 - Aug 2019Senior Editorial Reviewer
Jul 2015 - Jan 2017Editorial Reviewer
Mar 2014 - Jun 2015
Licenses & Certifications
- View certificate

Strategic thinking
LinkedinJan 2022 - View certificate

Effective listening
LinkedinNov 2019 - View certificate

Virtual selling for sales professionals
LinkedinJun 2021 - View certificate

Figuring out your next move
LinkedinNov 2021 - View certificate

Business writing principles
LinkedinNov 2019 - View certificate

Asking great sales questions (2016)
LinkedinNov 2019 - View certificate

Finding your introvert/extrovert balance in the workplace
LinkedinApr 2022 - View certificate

Sales time management
LinkedinJun 2021 - View certificate

Microsoft global challenger
MicrosoftMay 2020 - View certificate

15 secrets successful people know about time management (getabstract summary)
LinkedinFeb 2021
Languages
- spSpanish
- enEnglish
- itItalian
- frFrench
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