Experience

• 

  C-cubed solutions

  Mar 2009 - May 2010

  Customer support specialist

  Desktop support and administrationRemote support using secure tools like Logmein and Citrix[GoTo Assist]Application supportInstallation, configuration and troubleshooting of mail clients

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  Network solutions pvt. ltd. - an ibm company

  Jun 2010 - Oct 2012

  Technical support specialist

  Client: InfosysWindows server support and managementServer health checks and monitoring (SCOM)Active directory administrationGroup policy managementSoftware deployment through SCCMSCCM client repair managementMDT SupportDFS managementAntivirus and patch managementCoordinating with vendor’s for hardware issueWorked with AHD ticketing tool to achieve SLAMentor to the new joinersProcess documentation and client coordination

• 

  Marlabs inc.

  Feb 2013 - Jun 2021

  Managing AWS and Azure Cloud Services for Internal InfrastructureSAP S4 Hana in AWS: Planned, Designed and implemented SAP S4 Hana Environment on AWS in SUSE flavor. Discussion with SAP Basis team to get the requirement of DEV, QA and PROD server. Designing the VPC, network and overall infrastructure needed for configuration. Creating VPC, making peer connection, adding VPN network tunnel from office network to AWS, private and public subnet segregation for DB and app/FIORI/Web dispatcher server, Open VPN connection to access resources from public VPN securely, backup snapshot configuration with AWS lambda using tag feature, scheduling uptime of DEV and QA servers with lambda bot commands, AMI backup, alert mechanism with cloud watch and SES, trusted advisor to see any areas to improve, cost optimization by reserving the production instance which are running 24/7, managing any other ad-hoc issues which arise.EC2, VPC, VPN, Lambda, Snapshot, Load Balancer, Route 53, Amazon Connect, S3, CloudWatch, WorkspaceAzure VM, Powershell CLI, Application Load Balancer, VNET, VPN, Azure WebApps, AAD, Azure StorageOffice 365 AdministrationWintel Administration – AD, DHCP, DNS, O365, SharepointVMware Esxi, Hyper V, Storage Management: New host configuration, rack configuration, managing network, storage, VM creations, migration, cluster configuration, storage configuration for host server.Linux Server AdministrationSSL Certificate Management, GoDaddy Administration - End to end public DNS administrationWeb App Server – LAMPSVN, GIT, Jenkins, Tomcat: SVN and GIT server configuration and repository management, access provisioning, Jenkins build configuration with the development team requirement gatheringImplemented Symantec DLP accros organizationNessus and Acunetix for application, server and network security assessment. Show less

  • Senior Technical Lead

    Jul 2020 - Jun 2021

  • Technical Lead

    Feb 2013 - Jun 2020
• 

  Conga

  Jul 2021 - now

  Senior cloud operations engineer