Experience

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  Lawrence & memorial hospital

  Apr 2003 - Apr 2006

  Director of emergency services

  Project Management to include waiting room renovations, as well as EMR and tracking system selection and implementation.This service line consisted of 2 EDs seeing over 80,000 visits annually.Developed and arranged continuing education opportunities for all staff to increase knowledge and skills. Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel.Planned and organized staff development and orientation programs, most especially around Service Excellence for the entire dept including the physicians and mid-level providers.Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.Monitored staffing patterns and nursing care hours for efficiency and made changes to improve the OT budget line from 21%over-budget to less than 5% in 1 yearProvided administrative and clinical leadership to the nursing staff and helped improve annual retention rate from 65 percent to 90 percent.Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses such as a change in the usage of pulse oximetry which directly resulted in a savings of $78,000 in 1 yearJumped in to fill gaps for triage and charge nurse when necessary. Show less

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  Yale new haven hospital

  Jan 2006 - Sept 2010

  Off-shift administrator

  Administered, directed and coordinated the patient throughput from the ED, PACU, and outside hospitals into the appropriate level of care.Served as liaison between management, clinical staff and the community.Ensured the accuracy of public information and other media relations associated with a level 1 trauma and tertiary care center.Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations. Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.Monitored infection control procedures to ensure facility-wide health and safety.Supervised and evaluated the activities of medical, nursing, technical, clerical, service, maintenance and other personnel. Show less

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  Kaleida health

  Jan 2010 - Jan 2013

  Nurse manager

  Created an electronic shift report for the Nursing Supervisors as a succinct manner in which to report out to all members of the management team about staffing levels, real-time census and other patient care concerns.Carefully selected, developed 21 new graduate nurses and retained qualified staff to be preceptors, to double the size of the telemetry float pool to 34 FTEs.Assisted in the design and execution of PCA Student Nurse program for 2 years that contributed to a significant growth, and ability to decrease vacancy rates of the organization in the 2012 fiscal year. Jumped in to fill gaps of the Nursing Supervisor role on evenings and nights for sick call replacements when necessary.Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.Minimized staff turnover through appropriate selection, orientation, training, staff education and development.Instituted and monitored the operation of office supervisors to ensure that nurse managers' as well as staffs needs were met as well as payroll and Kronos scheduling was properly maintained.Conducted (130) performance evaluations: for all nursing supervisors, office supervisors and float pool employees .Completed daily rounds of the nursing department to verify that all nursing service personnel were performing their work assignments in accordance with acceptable nursing standards.Evaluated nursing notes to confirm that they accurately and completely described care provided and patient responses.Monitored infection control procedures to ensure facility-wide health and safety.Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, skill mix and sick calls. Show less

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  Roswell park cancer institute

  Jun 2013 - Jun 2014

  Ambulatory center administrator -

  Center Admin for 2 different out-patient areas/ service lines.

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  University at buffalo

  Jun 2014 - Jun 2015

  Volunteer adjunct professor
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  Roswell park cancer institute

  Aug 2014 - Jun 2015

  Director of patient care services

  Director of Patient Care Services- In-Patient over 9 in-pt units and the nursing supervisors. .An exciting opportunity, which includes building excellent rapport with many nurse leaders and physician collegues. Throughput, bed management, finical responsibility coupled with customer satisfaction and meeting NDNQI benchmarks and Nursing sensitive indicators.