Experience

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  Aginet telecomunicaciones

  Aug 2003 - Jun 2004

  Technical support - junior system administrator

  ● Instalation, setup and maintenance of servers and workstations.● Administrator for e-mail and dial-up accounts.● Wireless Traffic and bandwith management.● Technical Support via phone and on-site.● Microsoft Access Database administration.● Installation of repeaters to widen the coverage area.● Installaiton and administration of IPSwitch What's UP, to monitor critical servers and connections.● LAN Setup and Assembly (wiring, racks, patch panel).● Design, implementation and installation of Point-to-Point links. Show less

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  Transener

  Jun 2004 - Jul 2007

  ● FI / CO modules● In charge of migrating the former accounting system used in Brazilian offices to SAP.● Taught the training course in Brazil about usage and understanding of SAP GUI, and transactions regarding Accounts, suppliers, customers, payments, charges and controls.● Design and translation of the training materials to Portuguese. ● Inventory and supplies management.● Beta Tester for internal developments.● Technical Support for the whole Windows family platforms in the company's HQ and transformer station across Argentina.● Use of SAP in Purchase Orders generation.● Migration of servers to the new Datacenter.●Hardware support for IBM, HP-Compaq and DELL workstations.

  • SAP Junior Analyst

    Dec 2006 - Jul 2007

  • Level 2 Help Desk

    Jun 2004 - Dec 2006
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  Red hat

  Aug 2007 - May 2016

  ● Top-level Instructor/Examiner in Spanish-spoken LatAm.● Responsible for Training and Certification programs in LatAm.● Supervisor of localization - Spanish translations for the RHCE curriculum and exam.● Member of the Worldwide Certification Team - In charge of exams processing, Request Tickets from examiners and 24/7 support for exams proctored all around the globe.● Technical consultant for all Global Learning Services matters in Spanish-speaking countries in LatAm, with intervention in Brazil when needed.● Designer of courses on-demand, with customized contents and documentation.● QA tester of exam procedures.● In charge of the entire training career path, from lower-level courses regarding the Red Hat Certified Engineer certification, to upper-level classes related to the Red Hat Certified Architect Endorsement.● Responsible for Instructor and Examiner training worldwide, through on-site and remote seminars and simulations.● Experience in training large groups of people, including Professors from Technical Universities in Chile.● Working experience in Chile, Bolivia, Peru, Ecuador, Mexico, Venezuela, Paraguay, Spain and Brazil, with outstanding marks and comments in their respective quality surveys. Show less ● Tech Support for customers via web tickets and phone, related to Red Hat Enterprise Linux and its upper-layer solutions.● Deep Analysis of malfunctioning Operating Systems running critical and productive services like Databases and Application Software, providing a proper diagnosis and procedures to solve the issue.● Teaming-up with senior Engineers and Developers to find a quick response to issues and solve a complex ticket in a timely manner.● Contribute with documented solutions in private and public repositories (Knowledge bases). Show less

  • Senior Sales Trainer

    Sept 2011 - May 2016

  • Consultant

    Mar 2011 - Sept 2011

  • GLS Instructor

    Nov 2007 - Mar 2011

  • GSS Support Engineer

    Aug 2007 - Nov 2007
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  La ofi coworking

  Nov 2014 - now

  Founder - director
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  Thinkaholics

  Jun 2016 - now

  Founder
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  Alfanumérica

  Jun 2018 - now

  Founder - director