Tristan Cooper, CSM, CSPO

IT Help Desk-Intern

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Greensboro, North Carolina, United States

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Timeline
About me
Certified Scrum Master | Certified Scrum Product Owner | DEI in the Workplace Certified
Education
- North Carolina Agricultural and Technical State University
  2011 - 2013
  Master of Science (M.S.) Information Technology
- North Carolina Agricultural and Technical State University
  2006 - 2010
  Bachelor of Science (B.S.) Electronic Tech: Infomation Tech (ECT-IT)
  Activities and Societies: Student Union Advisory Board, Electronics Club, Brown Bag Lecture Participant
Experience
- Square 1 Bank
  May 2008 - Aug 2008
  IT Help Desk-Intern
- The Rook Solutions
  Aug 2011 - Aug 2016
  Technical Assistant
- North Carolina Agricultural and Technical State University
  Sept 2012 - Dec 2013
  Graduate Assistant
- Novartis Animal Health (ComputerNet Resource Group)
  Apr 2014 - May 2014
  Personal Computer Technician
  Worked as the PC Tech on all IT related equipment for a major office project that included breaking down, moving, adding, and changing for over 100 employees.
- Gilbarco Veeder-Root
  Jul 2014 - Feb 2024
  Develop strategic and technical test plans of new software/hardware POS products and coordinate their execution with America's leading petroleum companies prior to their production release.
  - Implementation Engineer
    Sept 2020 - Feb 2024
  - Implementation Specialist
    Sept 2016 - Sept 2020
  - Field Support Specialist
    Jul 2014 - Aug 2016
- Invenco by GVR
  Feb 2024 - now
  Scrum Lead (Master)
Licenses & Certifications
- Diversity, Equity and Inclusion in the Workplace Certificate
  USF Corporate Training and Professional Education
  May 2021
  View certificate
- Certified Scrum Master (CSM)
  Scrum Alliance
  Jan 2021
  View certificate
- Certified Scrum Product Owner (CSPO)
  Scrum Alliance
  Nov 2022
  View certificate