Experience

• 

  Stop & shop

  Aug 2004 - Mar 2011

  General merchandise

  • Collaborate with manager and associates to ensure effective operations of department.Tasks included: Friendly and efficient customer service, stocking and re-stocking inventory, maintaining accurate inventory levels for both retail floor and back-stock, maintaining departmental cleanliness and organization. Organization and communication skills, patience, interpersonal and cooperation skills are necessary in carrying out daily responsibilities.

• 

  Wegotsoccer

  Mar 2011 - Dec 2020

  • Entrusted with the acquisition, logistics and integrity for multiple millions of dollars of inventory.• Improved efficiency by developing and reinforcing execution of policies and procedures.• Management oversight of large club orders (thousands of pieces), as well as individual orders through production and shipping stages. • Utilized in depth knowledge of all workflow, systems, and effective collaboration with key stakeholders across multiple functions. • Responsible for the leadership, development, and employee engagement of up to 30 team members, comprised of a diverse workforce who represented broad experience and skill levels. • Led physical expansions within Foxboro, MA facility and point person on Distribution Center relocation to Taunton, MA. • Ensured effectiveness through flexible allocation of resources to confirm timely and accurate completion of all operational responsibilities. • Contributed to positive customer experience through effective partnership and coordination with carriers, brokers, and 3rd party logistic companies to facilitate product and service delivery.• Advanced proficiency in Everest ERP system and all related workflows. Leveraged system to analyze data and to ensure all product is accounted for and in its correct location.• Strong operational knowledge of UPS World Ship, Endicia and FedEx Ship Manager.• Point person for accurate and timely shipping of all inventory return to vendors. • Managed all aspects of year-end physical inventory.Other responsibilities include: a member of the management team where I contributed on a full range of issues related to the Operation, Products, Employees, the Customer experience, and our strategy. Show less • Led web fulfillment team of 5 employees.• Generated pick tickets and pull sheets using our inventory system.• Consolidated inventory for replenishment purposes.• Investigated inventory discrepancies to ensure inventory is being handled properly.• Performed cycle counts for inventory accuracy.• Maintained organization of inventory for retail and web orders.Other responsibilities included: Oversaw the timely and accurate fulfillment of all web orders, maintained accurate and organized inventory in coordination with the Retail and Warehouse Managers, assisted the production department customizing product, prepared inventory for retail events. Show less • Responsible for picking, quality control and shipping all web orders.• Perform tasks for the Retail and Logistics Managers inclusive of inventory management and pull sheets.• Performed cycle counts.• Worked in the production department to heat press and customize product.• Helped to create the working process for the company’s EZ-Kit program.Other responsibilities included: Assisting with inventory management and re-stocking of product, made web and retail inventory aisles organized and clean, prepare inventory for events, working cohesively with other staff members to ensure a team mentality was always in place. Show less

  • Logistics Manager

    Sept 2012 - Dec 2020

  • Web Fulfillment Manager

    Jan 2012 - Sept 2012

  • Web Fulfillment Associate

    Aug 2011 - Jan 2012

  • Retail Fulfillment Specialist

    Mar 2011 - Aug 2011
• 

  Soccer and rugby imports

  Mar 2021 - now

  Operations manager