
Timeline
About me
MBA | Business Analyst | Marketing | Business Intelligence
Education

Southridge high school
2007 - 20083.8/4.0Activities and Societies: Asian club Foreign exchange student program

National chiao-tung university
2014 - 2016Master of science - ms biotechnology 4.2/4.3Activities and Societies: A member of volleyball team in the Life science department. Profession on bacteriology, microbiology, and molecular biology.

Rotterdam school of management, erasmus university
2023 - 2024Master of business administrationActivities and Societies: MBAT Beach Volleyball Captain Concentration in MarketingElectives: Pricing and Revenue Analytics, Data Analysis for Marketing Decision

National taiwan ocean university
2010 - 2014Bachelor's degree food science 3.5/4.0Activities and Societies: Participated in volleyball varsity, captain of Department of Food Science Member of student association as dormitory Internet administrator, assisted tenants to resolve network connection issues and monitor abnormal flow of data transferring.
Experience

Industrial technology research institute
Jan 2018 - Nov 2021• Revitalized bio-renewable energy production by discovering and editing a key gene in microalgae, achieving a 45% boost in cell growth and a 114% increase in downstream chemical yields, contributing to a significant project with a 25% efficiency increase.• Led a cross-functional team in a technical innovation project and developed a high-throughput microbial monitoring system with 95% accuracy. Leveraged natural science expertise to secure a €60K contract through applied research, spearheaded microbial agent validation for water decontamination, ensuring HSSE compliance.• Managed 7+ new technology development projects, and directed full project lifecycle, orchestrating planning, execution, procurement, outsourcing, and risk management, consistently optimizing operations and surpassing annual KPI targets by 15%.• Presented technical innovations at 3+ international exhibitions, resulting in a 20% increase in lead generation. Facilitated engagement with 20+ diverse stakeholders, fostering collaboration across technical and non-technical domains to drive innovation. Show less • Directed a cross-functional team of four with diverse technical expertise, overseeing a €50K project from inception to completion. Delivered a streamlined process that reduced project timelines by 15%, leading to an on-time and within-budget execution.• Conducted in-depth market research by analyzing consumer preferences, market trends, and competitive landscapes for product development assessment.• Applied advanced paten analytic tools to extract 423 patents from a pool of 3,000 records, constructing a patent map to navigate technology development, received Honorable Mention in a Patent Map Competition, contributing to an improved ranking of the research team in the department. Show less
Associate Researcher
Oct 2016 - Nov 2021Project Leader
Jan 2018 - Dec 2019

Whiskybase
Jul 2023 - Jul 2023Student consultant- Provided business development solution as a student consultant.

Whiskybase
Sept 2023 - now• Developed and implemented automated tracking systems by setting up looker studio dashboards connected to databases, enabling real-time monitoring of both B2B and B2C project performance. This allowed for more efficient tracking and analysis of campaign outcomes, leading to data-driven decision-making.• Generated monthly performance reports for both affiliates and prospective customers, enhancing communication and engagement by providing clear, actionable insights based on up-to-date data.• Optimized email marketing campaigns through A/B testing, resulting in an increase in email click-through rates and contributing to higher engagement and conversion rates.• Streamlined data processing and reporting with R scripts for data cleaning and processing, reducing manual workload and enhancing reporting efficiency by 50%. Show less • Conducted data analysis and developed business cases to accelerate project execution by one quarter, aligning initiatives with strategic goals.• Facilitated collaboration with 3 departments to execute customer segmentation, resulting in a customer engagement score matrix and reduced completion time.• Developed and executed strategic business plans for B2B/B2C markets, achieving efficiency increase in project delivery through analytics decisions and portfolio management.• Identified core users within the user database, managing business user data to pinpoint potential clients and facilitate payment agreements for business units.• Spearheaded negotiation with stakeholders to influence data-driven decisions across key projects, leading to providing insights to C-level executives. Show less
Business Analyst
Apr 2025 - nowMarketing Data Analyst
May 2024 - Apr 2025Marketing Data Analyst
Sept 2023 - May 2024
Licenses & Certifications

Toeic listening & reading test
Educational testing serviceAug 2020
Japanese-language proficiency test n2
Jan 2015- View certificate

Preparing data for analysis with microsoft excel
MicrosoftJan 2024 - View certificate

Harnessing the power of data with power bi
MicrosoftJan 2024 - View certificate

Foundations: data, data, everywhere
CourseraFeb 2022 - View certificate

Advanced google analytics
GoogleFeb 2022 - View certificate

From excel to sql
LinkedinNov 2023 - View certificate

Sql essential training
LinkedinDec 2023 - View certificate

Project management foundations
LinkedinJan 2024 - View certificate

Technical support fundamentals
CourseraDec 2020
Honors & Awards
- Awarded to Frank Chiang, MBA2018 Patent Map Analysis Competition Honorable Mention Industrial Technology Research Institute Sep 2018
Languages
- maMandarin
- enEnglish
- jaJapanese
- duDutch
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