Experience

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  University of redlands

  Jan 2016 - May 2016

  Office assistant

  Advancement Office Assistant, University of Redlands, Redlands, CA January- May 2016• Communicated with faculty and administrators in an executive-level environment; enhancing professional communicational skills• Executed various office procedures including greeting visitors, relaying messages/notes, filing, scanning and digitalizing physical documents into modern electronic media• Exhibited versatility and flexibility within a frequently changing work setting, while seeing eachindividual project through to completion• Completed weekly clerical projects by applying organizational skills to various tasks including data inputting, creating spreadsheets, developing PowerPoints, etc. Show less

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  The odyssey online

  Jun 2016 - Sept 2016

  Contributing writer

  • Wrote weekly articles varying in topics including lifestyle, well-being, professional development, amongst other topics to attract a wide range of online readers • Employed social media technical skills to publish, share, and promote the content created across various social media platforms • Enhanced writing and grammatical skills through the intensive writing and editing processes

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  University of redlands

  Aug 2016 - Apr 2019

  Completed my Psychology senior capstone internship by interning with the University of Redlands’ study abroad office on campus. I served as a student ambassador, alumna, and representative of study abroad by presenting informational sessions about my study abroad experience and the benefits of studying abroad to interested students. Served as a mentor to study abroad pre-departure and re-entry courses as a professor’s assistant to help facilitate discussions, led presentations, and create global themed events and panels on campus. Assisted with Director of Study Abroad in planning an ambassador and alumni spotlight program and successfully executed and hosted a panel and discussion with fellow study abroad alumni. Show less • Facilitate campus tours for 200+ potential students and families; engaging them with the “Redlands Experience” through interaction with the campus community and environment• Meet, recruit, and host prospective students from diverse backgrounds, catering each tour to meet their specific interests and needs • Lead tours alongside a 40-person Admissions Host team, emphasizing team bonding, effectiveness, and client satisfaction• Travel to and serve as a university representative at local college fairs to influence a potential student’s decision to attend the institution• Assist with student panels and any other Admissions Office special events, providing my personal experiences and connections to the university Show less

  • Study Abroad Office Intern

    Sept 2018 - Apr 2019

  • Admissions Ambassador

    Aug 2016 - Apr 2019
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  The walt disney company

  Aug 2019 - Mar 2020

  Attractions hostess

  • Ensured safe and memorable guest experiences while upholding the Walt Disney Company standards and values when facilitating rides and theatre show attractions • Operated sophisticated ride systems and theatre shows while maintaining optimal guest satisfaction, emphasizing efficiency, while catering to the individual needs of guests• Modeled appropriate behaviors by displaying a professional, optimistic, and welcoming demeanor when representing company • Managed guest conflict or concerns with empathy, while implementing guest-friendly language, and providing a calm and inclusive environment • Employed Disney technical applications and reservation media knowledge, including FastPass+ and Disability Access Services in order to serve guests more efficiently and empathically Show less

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  Learn international

  Mar 2021 - Jun 2021

  Virtual intern

  Spring 2021 virtual intern with Learn International, a private education abroad company that offers international and virtual study abroad and internship opportunities for students. My main tasks included: social media engagement, content creation, writing weekly blog posts, assisting with pre-departure materials and program preparation and development.

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  Walt disney world

  Aug 2021 - Aug 2022

  Merchandise hostess

  •Served as sales representative in 70+ merchandise locations on property; assisting with POS, cash handling, inventory/stock management, responsible vending, and food safety•Provided exceptional guest service by upholding the Walt Disney Company values while demonstrating knowledge of sales related processes and technologies in a fast-paced setting•Resolved guest concerns in complex situations with a primary focus on satisfying the needs of the guest, providing recommendations, and ensuring a positive and memorable experience Show less

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  Kent state university

  Jan 2024 - now

  I serve as an Academic Advisor for the Psychological Sciences Department, in which I provide academic, professional, and career support and information to Undergraduate students at Kent State. I pride myself on catering my advising services to support students in a holistic manner, in order to be best serve their individual and unique needs and interests. Tailored an immersive internship experience in which I am able to learn more about the varied education abroad programs Kent State offers, through shadowing advising appointments, planning and implementing unit events and programs, and spearheading my own projects. Interface with current and alumni study abroad students and have the opportunity to experience the functions of Education Abroad through the lens of a large, public university that is committed to international efforts. Shadowed SAS staff during Welcome Meetings to understand process of determining accommodations, receiving and reviewing student documentation, and providing students with their support options.Developed promotional and educational materials for presentations, pamphlets, and social media; co-presented workshops on disability identity and curate written content regarding disability related issues and gained industry-specific knowledge and terminology through interfacing with office personnel.

  • Psychological Sciences Graduate Assistant

    Aug 2023 - now

  • Education Abroad Graduate Intern

    Aug 2024 - Dec 2024

  • Student Accessibility Services Graduate Intern

    Jan 2024 - May 2024