Rajesh Dave

Experience

• 

  Alcatel-Lucent

  Oct 1996 - now

  SPRINT AND VERIZON PROJECTS (WIRELESS), Naperville, IL Jan 2014-Mar 2016First Office Application (FOA) Technical LeadNew software release upgrades to Sprint and Verizon commercial sites and monitoring the sites after each upgrade. Follow up weekly status meetings to provide site reports among Alcatel-Lucent and customer teams.• Proactively and aggressively evaluated Sprint and Verizon network issues, improving network reliability.• Designed & Implemented WAN/LAN connectivity using Cisco routers and switches for various Inter-Offices connectivity as per customer requirements.• Project implementation and providing network support for Access solution project connecting remote sites to central sites using Cisco routers and switches.• Monitored System health and Network performance and prepared daily System health report summary and this proactive approach helped finding the issues upfront before noticeable to the customer.• SIP provisioning (XML scripts) and testing on TrFO with Intra-MSCs for Verizon.• SIP provisioning (XML scripts) and testing on CMG (CDMA Media Gateway) on demo project for Sprint.• Ensured and conducted detail data analysis on issues by analyzing system Log-files and ROP messages (Alarms, Asserts, Audits, Failures, Errors, etc.) from that day and previous days.• Managed multiple zero defect software deliveries to site on time.• Handled many technical meetings/reviews to achieve smooth software deliveries to live sites. Show less LTE AND SMALL CELL PROJECTS, Naperville, IL Jan 2013-Dec 2013Wireless Senior EngineerManage and Support 3G/4G wireless functionalities on LTE and Small Cell projects. System functionality validation on LTE core network including end to end LTE network components software upgrades, integration, testing and performance analysis. • Performed with LEOM on LTE CORE configuration upgrade including MME software upgrade, eNodeB discovery and eNodeB software upgrade / integration using 5620 SAM.• End-to-end validation of the functionality of the LTE core network, including the ePC, IMS, OA&M, eNodeB, and Transport.• Configuring, Implementing, and Troubleshooting problems related to ALU 7750 Router/MPLS.• Performed VoLTE testing along with Circuit Switch Fall Back (CSFB) feature for Verizon. Using QXDM collection, analysis/debugging the log files. Verified Log View configuration, Diagnostic logs and Items Stored Files (ISF)• Executed T-Mobile small cell solution (3G FAP) during the friendly user trial (FUT), while understanding the basic small cell architecture with ALU small cells (FAPs), security gateway (SeGW), small cell gateway / femto gateway (ScGW) and OAM interfaces, WMS, HDM, NPO, SAM and AAA.• Performed KPIs analysis, processed Femto/Femto PM Files on daily basis from WMS using NPO tool/Excel Macro and creating KPIs reports / Dashboard. Show less CTC CHINA/INDIA RELIANCE PROJECTS (WIRELESS), Naperville, IL Oct 1996-Dec 2012Customer Technical Support EngineerManaged various telecom customers and provided remote and on-site customer technical support for CTC China, Reliance India and NTT Japan projects. Responsibilities included building new customer wireless network (installation/integration/provision and testing end to end network components) and resolving technical issues working with customer. Managed local and international teams of ~20 engineers to execute manual/automated tests as well as other numerous project deadline tasks.• As a site lead, partnered with Technical Leads and Test Engineers to support integration and verification of CDMA elements and technology for CTC customer in China.• Utilized CDMA diagnostic monitor tools including CATSCAN, TCPDUMP, and Wireshark to support troubleshooting activities and different call loads for automation testing.• Debug issues using CDMA system ROP and LOG by asserts, audits, measurements, errors on different system elements of CDMA.• Executed and developed work flows and processes in all aspects of customer site testing and lab testing which include interpreting technical requirements, test plans, test execution and analysis of technical issues for development and in-country service and customer organizations.• Created technical documents such as First Office Application (FOA) software validation and software verification test strategy to document scenarios that would validate new feature and functionality in the customer network for successful deployment.• Verified Billing, Database, Maintenance, Signaling, Trunking, Traffic measurements, and End-to-End Inter-MSC and Intra-MSC scenarios with the OSPS and non-OSPS customer network in Japan.• Documented and managed cross-functional project issues, decisions and action items. Show less

  • Member of Technical Staff

    Jan 2015 - now

  • Wireless Engineer

    Jan 2014 - Dec 2014

  • Customer Technical Support Engineer

    Oct 1996 - Dec 2013