Ralf Henksmeier

Experience

• 

  Gilbarco Veeder-Root

  Oct 1989 - now

  Responsible for Administation of - Service Station Equipment (SSE) for EMEA and Austalia - After Market Organisation (AMO) for EMEA, USA, ROW and Australia Responsible for - External Quality- AMO Operation- Techn. Support Help Desk and European Dispenser Training Center Responsible for Quality, Delivery, Inventory, Productivity of- Legacy dispenser (MPD, Single & Duals, Enterprice), - Sheet Metal Shop, - Paint / Powder Coating Shop Responsible forDesign of special Customer requested OptionsLead of PSI process Responible for Coordination between the technical departments in Basildon (UK) and Florence (Italy) when former Tankanlagen Salzkotten merged together with Gilbarco in 1997 to consolidate the different components of the dispenser Responsible for - Basic design of hydraulic components and sheet metal caddings later - Design of mechanical key components like ZP(A) Monobloc and Ecometer with different Patens (see below)

  • Manager EU Service Hub

    May 2022 - now

  • Manager Customer Service Center

    Aug 2009 - May 2022

  • Business Unit Manager AMO

    Jan 2006 - Jul 2009

  • Business Unit Manager Operations

    Jan 2003 - Dec 2005

  • Teamleader Customer Request Design

    Dec 1999 - Dec 2004

  • Project Engineer

    Jan 1997 - Dec 1999

  • Mechanical Engineer

    Oct 1989 - Dec 1996