Sivaramakrishnan Velayudham, PMP® CSM®

Sivaramakrishnan Velayudham, PMP® CSM®

Project Coordinator

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  • Timeline

  • About me

    PMP Certified Project Manager | certified scrum master

  • Education

    • RGCET

      2004 - 2008
      Bachelor of Technology (B.Tech.) Electrical, Electronics and Communications Engineering
  • Experience

    • SPi Technologies

      Jun 2009 - Dec 2011
      Project Coordinator

      Responsibilities: Full Service Project managementDaily report on production and incoming inspectionPreparing a project planPreparing rep copy and tagging guidelines for copy editing and designing teamApplying CIP dataClear both customer and production queriesCo-ordinate with production to communicate customer specs and timelinesTrack progress of job to keep the customer informed at all timesCo-ordinate with inspection team for queries/discrepancies related to production at the initial stage of the ProjectFollow up of the job internally and convey the same to the customersPreparation of status report of projectsUpload file after performing Quality checks and downloading the filesResolve complaint through appropriate departmentClearing of customer complaint within 48 hrs and ensure corrective action and maintain record for preventive action Preparation of Complaint Analysis and to initiate counter measureAdministration:Billing formalities Maintain incoming and delivery trend analysisMaintain back up for the jobTimely reply for customer queriesPreparation of feedback reportEnsure Client serviceEscalate issues pertaining to delivery/quality/communication to Accounts HeadDiscussion on conference calls on weekly basis for status updates of the projects Providing complete process training for new joiners / traineesAchievements:Achieved high level customer satisfaction through proper communicationHandled more than 300 publishing projects including books and journals.Driving member of the team towards On Time Project completionReceived several complements and gifts from overseas customers for high performance Show less

    • SPi Global

      Jul 2012 - May 2014
      Senior Project Manager

      senior project manager

    • SPi Global

      Nov 2014 - Nov 2017
      Senior Project Manager
    • Lumina Datamatics Limited

      Nov 2017 - Apr 2020
      Project Manager
    • Integra Software Services Private Ltd

      Nov 2020 - Oct 2021
      Senior Project Manager
    • IBM

      Oct 2021 - Jul 2022
      Lead Project Manager
    • Wipro

      Dec 2022 - Oct 2024
      Project Manager
    • GAVS Technologies

      Oct 2024 - now
      Lead Consultant
  • Licenses & Certifications

    • Certified ScrumMaster (CSM)

      Scrum Alliance
      Mar 2023
    • Project Management Professional (PMP)

      Project Management Institute
      Sept 2023