Marid K Josey

Experience

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  K3 Executive Services

  Jan 2005 - Jul 2019

  CEO/President

  Creates monthly work schedules including time off and vacation requestFormats new employee, termination, pay rate and vacations request forms for all personnelManages staffing for Specialty Event SecurityEnsures proper security training for all contracted employeesManages and negotiate new contracts for serviceConducts advances on contracted venue for safety and staffingConducts inspections, monthly and as-needed evaluations, and on-the-spot corrections to build personal development and motivate team cohesion Show less

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  Infinite Energy Center (formerly Gwinnett Center)

  Jan 2011 - Aug 2019

  Event Security Manager

  • Conducted pre and post event advance walk through with police, fire and emergency medical staff for events of 15,000 patrons or more• Developed and implemented security protocols, policies and procedures, and conducts ongoing audits to ensure compliance• Managed simultaneous events for 4 different venues within a 2-block radius• Lead a crew of up to 300 team members and volunteers in demanding, fast-paced environments to achieve optimal efficiency and increased safety• Performed quarterly review of Emergency response plan and made recommendations for improvements• Ensured that contract-required training and screening elements for security personnel are met• Escalation point of contact for all customer complaints during each event• Monitored compliance with regulatory and fire prevention requirements and safety items for each venue• Protected company reputation and has built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction• Trained new security officers on safety protocols and company standards• Coordinated safety protocol with VIP client's private security and bodyguards• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival• Mentored specific employees on areas in need of improvement• Supervised property entrances and exits and monitored employee safety Show less

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  Bear's Best Golf Course Atlanta

  Mar 2016 - now

  Golf Course Marshall and Security

  Supports golfers needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policiesMonitors facility to verify golfers and personnel adherence to rules and safety procedures to protect customers and reduce liability risksProvides outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutionsDevelops creative ways to help the pace of playProvides security while on the golf courseManages work with little supervisionAssist in caring for the golf course by repairing a ball mark or filling in divotsDelivers fast, friendly and knowledgeable service for routine questions and service complaintsEvaluates trends in golfer customer service issues and reviews complaints to identify opportunities for improvement Show less

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  Intergalatic Bead Show

  Jan 2018 - now

  Security/Trade Show Manager

  Proactively identifies and solves complex problems that may impact operations management and business directionDevelops new prospects and interacts with existing customers to increase sales and to meet profit goals of approximately 70K dollars per show in a 50-show seasonApproves design, layout, and construction of exhibits and show displays resulting in return vendorsManages subordinate staff in the day-to-day performance of their jobs, resulting in satisfied bead show patronsEscalation point for problem resolutionManages show accounts receivable and vendor scheduling for future showsDelivers an exceptional level of service to each customer by listening to concerns and answering questionsResolves conflicts and negotiates agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandingsDelivers an exceptional level of service to each customer by listening to concerns and answering questionsLeads a team of 5 show staff members engaged in delivering assistance to customers during each trade show Show less

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  PPS Security

  Dec 2019 - Dec 2019

  Armed Security

  Provided onsite executive protection for a two week filming of a television series at Tyler Perry Studios in Atlanta