Vikas Kumar

Experience

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  R1 RCM

  Sept 2021 - Nov 2023

  Follows up on submitted claims, monitors unpaid claims, and identifies underpaid and not billed claims with appropriate corrections and documentation.Analyzing a claim or denial management.Reviews EOB/ERA denials and Patient history note to understand and resolve denial on a claim.Identify claims that need balance transfer to patient and secondary balances or appropriate financial class for further resolution.Track and follow up on claims for future date follow-up within the expected time frame.Identifying Global Issue impacting a single or multiple patient accounts.Identifying scenarios with the global issue for the entire patient account or multiple patient accounts. Show less

  • Senior Account Receivable

    Jan 2023 - Nov 2023

  • Accounts Receivable Analyst

    Sept 2021 - Jan 2023
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  Rackspace Technology

  Nov 2023 - now

  Account receivable specialist

  Acts as the primary point of contact for customer billing and payment issues on assigned portfolios.Ensures the collections process is working efficiently by monitoring credit limits for customers and collecting all monies due to minimize the risk of bad debt.Manages the collection of customer accounts from an assigned portfolio.Initiates problem resolution by using various research and reconciliation techniques, including account reconciliations.Manages bad debt in a portfolio environment by working through issues with assigned customers.Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.Expected to resolve own and team's accounts issues by using various research techniques, including account reconciliations.Forms and maintains collaborative relationships with other departments in order to address and solve issues or implement solutions. Show less