Deep Enrich
Omar Lotfy @ PMP
145 followers
Egypt
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About me
Service Manager at Orange Business Services
Education
Collège de La Salle
1990 - 1993Activities and Societies: Théâtre Atelier d’écriture Association sportive Chorale de l'Aigle Atelier Malalaï
Cairo University
1997 - 2002Telecommunications Engineering
Experience
IBM
Jan 2000 - Jan 2000Summer Trainee
Jan 2000 - Jan 2000Summer Trainee
Jan 2000 - Jan 2000
Orange France Télécom - Research and Development
Jan 2009 - Feb 2009Head of Satellite Support Team
Jan 2007 - Feb 2009Satellite service manager
Jan 2009 - Jan 2009
Orange Business Services
Mar 2009 - nowService ManagerProvide expert level of operational support for end to end satellite solutions including services as IP and voice.• Ability to deal with the different VSAT systems: SCPC , TDMA , partially and fully meshed topology for land and offshore sites. • Give the go-ahead for intervention and provide full technical support to the field engineers on customer site. • Deal with different 3rd party providers to ensure the Operational Support . • Minimizing costly actions like Engineer Dispatch and Hardware replacement, through the remote troubleshooting and problem isolation . • Engage when required with external Vendors for H/W testing and replacement. Show less
Licenses & Certifications
Seatel Maritime Expert
SeatelJan 2010
PMP
Project Management InstituteJul 2012
CCNA
CiscoJan 2004
ITIL
EXINCCIP
CiscoJan 2007CCNP
CiscoJan 2006
Languages
- enEnglish
- frFrench
- itItalian
- arArabic
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