Olivia Theut BSN, RN

Experience

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  Chase

  Nov 2011 - Nov 2013

  Customer Service Representative

  Provide exceptional customer service to mortgage customers. Take ownership of each customer while empathizing and prioritizing customer needs. Resolve conflicts and manage customer expectations. Determine customer needs and provide appropriate solutions through relationship building.

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  Wingspan Portfolio Advisors

  Nov 2013 - May 2014

  Email Consultant

  Provide exceptional customer service to mortgage customers. Take ownership of each customer while empathizing and prioritizing customer needs. Resolve conflicts and manage customer expectations. Determine customer needs and provide appropriate solutions through relationship building.

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  Glenwood Regional Medical Center

  Jun 2014 - Oct 2015

  Intensive Care Nurse

  The RN is responsible and accountable for directing, planning and organizing the nursing activities on the unit for an assigned shift with focus on patient, physician and staff needs. The RN is responsible for delivering skilled patient care through the nursing process in accordance with established policies and procedures; for coordinating patient care through the nursing process in accordance with established policies and procedures; for coordinating care among patient/family, medicine, nursing, and ancillary and other team personnel; acts as patient advocate; and maintains current knowledge and standards of professional nursing practice. Show less

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  Banner Health

  Oct 2015 - Jun 2016

  Intensive Care Nurse
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  Mountain Vista Medical Center

  Aug 2016 - Sept 2020

  CVICU MICU RN

  Specialized in providing advanced care within the CVICU and MICU. Key responsibilities included:• Post-operative open-heart surgery patients, hemodynamic monitoring, pacer management, etc.• Managing and troubleshooting Intra-aortic balloon pumps and Impella devices.• Serving as relief charge nurse, overseeing unit operations 30 bed unit and facilitating patient care assignments.• Policy and Protocol Committee, contributing to the development and implementation of best practices in critical care. • Collaborated with interdisciplinary teams in the CVOR environment, attending multiple open-heart procedures including an emergent AAA repair. Show less

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  Valleywise Health

  Sept 2020 - Jul 2022

  Advanced Clinical Nurse

  Specialized in providing expert care in high-pressure environments to patients with a wide range of critical conditions. Key responsibilities included:• Neurovascular disorders such as strokes, aneurysms, and brain injuries. Managing External Ventricular Drain (EVD) systems for patients requiring intracranial pressure monitoring and management.• Surgical/trauma patients, particularly those recovering from neurosurgery, gastrointestinal surgery, revascularization procedures, sheath management, traction, muscle flaps, etc.• Managing complex medical cases such as sepsis, acute respiratory distress syndrome (ARDS), and multi-organ failure, delivering tailored interventions and continuous monitoring, including CRRT Show less

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  BD

  Jul 2022 - Apr 2024

  Arctic Sun Clinical Sales Manager

  Managed clinical operations of my territory (Territory: AZ, SoCal, IE, and HI) for BD's Targeted Temperature Management division, specializing in Arctic Sun device capital equipment and disposables. Led strategic initiatives to optimize utilization and enhance customer satisfaction. Oversaw sales of analytics subscriptions and extended service plans, driving revenue growth. Implemented Arctic Sun Data Analytics Platform to improve patient outcomes. Targeted markets included NICU, PICU, ICU, and ED.•FY ’23 achieved a staggering $673,000 in YOY disposable growth (19%), exceeding quota by 110% and collaborated closely with my territory partner to exceed capital sales quota by 127%. FY ’23 Total Disposable Sales: $4,249,204.89 Capital Sales: $1.9 million. Finished 5th/23.•FY ’22 Region of the Year. Finished Top 5/23. •Spearheaded utilization tracking project for capital devices at account leveraging pad sales and system hours leading to multidevice capital purchase and a 59.3% increase in disposable sales. Also led a door-to-cool initiative within an account resulting in an impressive 89% growth in disposable sales.•Fostered enduring relationships with key stakeholders and implemented successful sales and marketing strategies. Show less

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  McLaren Greater Lansing

  Feb 2025 - now

  Circulating Nurse