
Dilip Rajawat
Technical Trainer

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About me
Manager at SBI Cards- Credit & Fraud Risk Management | Ex-ICICI Bank Area Manager FCPG | Domain expertise at Fraud Risk Management | Branch Banking | Customer Service | Retail Liabilities | Phone Banking
Education
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Jiwaji University (JU), Gwalior
2010 - 2013Bachelor's degree Computer Science A+Completed graduation as Bachelor of Computer application (BCA)

Manipal Institute of Technology
2016 - 2017Post Graduate Diploma in Banking Banking and Finance A+
Experience

Dish TV
Jan 2014 - Jan 2016Technical Trainer
ICICI Bank
Oct 2016 - Oct 2022Phone Banking credit card Customer Support. SALES AND BUSINESS DEVELOPMENTCUSTOMER SERVICEBRANCH OPERATIONS, COMPLIANCE & RISK MANAGEMENTCAPABILITY BUILDING
Area Manager- Financial Crime Prevention Group
Jul 2021 - Oct 2022Customer Service Manager
Jul 2019 - Jul 2021Privilege Banker
Oct 2016 - Jun 2019

SBI Card
Nov 2022 - nowManager - Credit & Fraud Risk Management
Licenses & Certifications

IRDA
- View certificate

Cert Prep: Excel Expert - Microsoft Office Specialist for Microsoft 365 Apps
LinkedInFeb 2024 - View certificate

Excel Quick Tips
LinkedInMar 2024 - View certificate

Excel: PivotTables in Depth
LinkedInJan 2025 - View certificate

PowerPoint Tips and Tricks
LinkedInSept 2024 - View certificate

Building Self-Confidence
LinkedInAug 2024
Volunteer Experience
Team Leader
Issued by National Service Scheme on Jun 2008
Associated with Dilip Rajawat
Languages
- enEnglish
- hiHindi
- puPunjabi
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