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Ankit Mukherjee

Ankit Mukherjee

Graduate Engineering Trainee

Followers of Ankit Mukherjee407 followers
location of Ankit MukherjeeWest Bengal, India

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  • Timeline

  • About me

    Territory Service Manager at Ranchi handling Premium & EV products.

  • Education

    • Dr. Sudhir Chandra Sur Degree Engineering College

      2012 - 2016
      Bachelor of Technology (B.Tech.) B.Tech in Automobile Engineering 8.49

      Activities and Societies: Prigma Edutech Graduated in Automobile Engineering.An active member of SAE (Society of Automotive Engineers) collegiate club.Organizer of Traditional Pujas in the college.

    • Serampore Union Institution

      2004 - 2012
      Secondary & Higher Secondary Science A

      Activities and Societies: Acted one of main role in a silent play.

  • Experience

    • BTL EPC LTD (Agro Division ), SHRACHI Group

      Jul 2016 - Jul 2017
      Graduate Engineering Trainee

      Development of Booklet :To Develop New Parts Catalog for Power Tillers, Power Weeders, Tractor Implements & Garden Tools with Picture & ERP code & Description.Testing :Gathering Knowledge about ICT, COP(Emission), CMVR Testing & process of application and attaining them. Maintaining the test results with random production sample and assuring the quality & performance is maintained.Assembly/ Service :Handling critical/ major service issues : Shall be required to ensure that the service related complaints from the market are resolved by the mechanics within a maximum of 7 days, time including travel. Inspection of PDI/ Assembly process.Taking feedback from customers & dealers w.r.to product performance, compiling the report on the same & communicating to HOD.Record all Service/ Warranty/ Non - Warranty Claim Processes & Following up with Branches/ Dealers w.r.to Service Book, WC Form, PDI Card.Collate the feedback obtained from Dealers or Branches about the Service Infrastructure of the Dealersand prepare service calendar accordingly. Show less

    • Shrachi Group

      Jul 2016 - Jun 2018
      Senior Executive Engineer

    • Tata Motors

      Jul 2018 - Sept 2023

      • Senior Manager Customer Support- Electric vehicle division.

        May 2023 - Sept 2023

      • Senior Manager Customer Support

        Jul 2018 - Apr 2023

    • Hero MotoCorp

      Sept 2023 - now
      Territory Service Manager

  • Licenses & Certifications

    • Training at Bosch India

      Bosch India
      Jul 2015