Mohamed Saed

Mohamed Saed

Customer Service Representative

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location of Mohamed SaedEgypt

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  • Timeline

  • About me

    Regional E-Commerce and Contact Center Manager at Abu Auf || Part of Agthia Group

  • Education

    • Cairo University

      2002 - 2006
      Bachelor's degree Accounting and Finance Very Good
  • Experience

    • Raya Holding

      Jul 2007 - Jul 2008
      Customer Service Representative
    • Etisal International Co

      Jul 2008 - Oct 2019

      Responsible for Etisalat Consumer Q at inbound area on Core , Med & Basic level Responsible for Etisalat Corporate Q on Core level

      • Corporate Account Operation Manager

        Jul 2016 - Oct 2019
      • Account Operation Manager

        Sept 2014 - Oct 2019
      • Operation Supervisor

        Aug 2010 - Sept 2014
      • Operation Senior Team Leader || Acting Supervisor

        Mar 2010 - Aug 2010
      • Operation Team Leader

        Jul 2008 - Mar 2010
    • Abu Auf

      Oct 2019 - now
      • Regional E-commerce Manger

        Jan 2023 - now
      • E-Commerce and Contact Center Manager

        Jan 2021 - now
      • Contact Center Manager

        Oct 2019 - now
  • Licenses & Certifications

    • Performance Management: Setting Goals and Managing Performance

      LinkedIn
      Dec 2023
      View certificate certificate