Diego Andrei

Experience

• 

  General Motors

  Feb 2003 - Jan 2005

  Project Leader at General Motors Argentina

  Project management under waterfall methodology.Proctor of best practices under PMI standards

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  Renault

  Jan 2005 - Jul 2008

  Project Manager

  Project Management of technological innovations at world level Renault Methodological coaching in PMO Implementer of IT platforms

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  Telecom Personal

  Aug 2008 - Apr 2009

  Functional analyst

  Analysis of incidents in the Collections area Generation of reports Documentation Survey of requests

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  Ases Consulting

  Apr 2009 - Dec 2012

  Project Leader

  Leadership of Cleansing Projects in corporate bank accounts• Macro Bank• Supervielle Bank•Galicia Bank•Santander Bank

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  Official Post of Argentine Republic SA

  Jan 2013 - May 2023

  Direction and monitoring of IT projects • Roll Out of product initiatives. • Manage the Time To Market. • Definition of product metrics. • Continuous improvement in equipment based on data. • Ensure the creation of solutions with the appropriate level of quality and time. • Drive in continuous improvements looking for new ways to improve processes and people. • Unblock conflicts and facilitate conversations that allow visualizing different approaches to improve results. • Facilitator of agile methods and mentor of PO's and SM's. • Follow-up of contracts and relationship with external actors to guarantee feedback between companies. • Collaborate with PO's to define product roadmap, define scope, planning and budget supported by predictability and metrics.• Identify additional customer requirements, project management and coordination with other teams. • Facilitate orientation and direction of agile climbing practices in all teams. • Issues and risk management. • Identify and reduce dependencies between teams. • Definition and development of OKR's • Generation of analytical dashboards. • Analysis and evaluation of SLA's Show less

  • Delivery Manager

    Jun 2015 - May 2023

  • Project Leader

    Jan 2013 - Jun 2015
• 

  EducacionIT

  Nov 2022 - Jun 2023

  Instructor de métodos ágiles
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  Practia Global

  Jun 2023 - now

  Delivery Manager

  • Definir y llevar adelante la estrategia del área a través de planes y acciones concretas.• Elaborar y presentar a la gerencia indicadores que reflejan el desempeño del área.• Identificar las oportunidades de negocio en las cuentas.• Construir relaciones profesionales de cercanía e intimidad con los clientes, los responsables de las practicas, los responsables comerciales, etc.• Realizar el seguimiento de los clientes dentro de su entrega, particpando de comités de proyectos, reuniones de servicio, y de procesos comerciales.• Asegurar el delivery de soluciones de valor “punta a punta” para los clientes finales, siendo el garante de la satisfacción del cliente.• Presentar el Informe Ejecutivo de los Servicios al Cliente.• Llevar a cabo/participar de las negociaciones con clientes.• Lograr la capitalización de una red de relaciones profesionales, de cercania y confianza, con los clientes en las cuentas a cargo.• Ser reponsable por el día a día de los colaboradores dentro del área de entrega.• Líder de líderes de los equipos a cargo.• Mantener actualizada la información de gestión en los registros correspondientes. Show less