Alexander Brown

Experience

• 

  Brown Farms, Inc.

  Aug 1995 - Aug 2005

  Junior Operator

  • Operated machinery to harvest and plant corn, wheat, and soybeans across 3,000 acres of family farm ground• Utilized high-tech software such as Ag Leader-GPS-EZ Steer to maximize returns• Analyzed commodity markets to determine the appropriate buying and selling of grain • Evaluated variability of yield maps with the utilization of variable rate technologies to maximize return on investment• Used agile methodology in farm operations to maximize resources during growing degree days (planting, harvesting, hauling and storing of grain) Show less

• 

  Monsanto Company

  May 2007 - Aug 2007

  Pathology Research Associate

  • Conducted research on viruses affecting corn and soybean hybrids to understand their adverse impacts.• Analyzed hybrid performance through studies conducted on plots throughout the U.S., focusing on key agronomic traits.• Assessed plant growth potential and accuracy under varying weather conditions.• Shared research findings with farmers to enhance their investment returns and improve crop yields

• 

  American Council On Renewable Energy (ACORE)

  Mar 2010 - Jul 2010

  Analyst

  • Researched renewable energy initiatives to generate the Renewable Energy in 50 States: Northeast Edition report• Drafted and composed policy updates explaining innovation and policy initiatives • Researched present biofuel markets and forecasted for future markets • Crafted proposals aimed at securing funding to enhance natural resources in the U.S.• Composed a membership prospectus and distributed to over 150 organizations

• 

  Teaching Strategies, LLC

  Jul 2010 - now

  • Worked directly with Child Management Systems (ChildPlus, PROMIS) to implement solutions• Supported Implementation and Tech Support as content expert on assigned projects, such as integrations, OSEP, etc.• Responded to tickets that were not resolved by Tier II Tech Support and required more in depth evaluation and coordination with technical staff• Supported requirements efforts by acting as content expert on existing functionality as appropriate• Served as primary contact for tech support and development issues for external technology partners• Created and implemented tools and processes that improved interactions with Technical Support and Implementation• Designed test plans and lead testing efforts on assigned projects• Worked directly with Departments of Education across the U.S. to support data needs • Designed test plans and led testing efforts on assigned projects Show less • Worked with stakeholders and subject matter experts including authors, product implementation staff, and customers to document and manage product requirements• Documented customer feedback and ideas from multiple sources and track their progress through the development process.• Supported the Testing/QA process in product development by creating test plans and performing detailed testing on functionality before launch, especially as it pertained to compliance with the product requirements• Supported data collection and analysis from user tests and ongoing user feedback• Wrote and updated accurate and comprehensive technical documentation to support all digital products software user manuals, online support, and tutorials• Supported product development efforts with data entry Show less

  • Vice President Operations

    Jul 2022 - now

  • Senior Director, Technical Support & Services

    Jan 2019 - Jul 2022

  • Director, Technical Support & Services

    Jan 2017 - Dec 2018

  • Application Support Manager

    Jun 2016 - Jan 2017

  • Product Development Manager

    Jan 2014 - Jun 2016

  • Technology Support Associate

    Jan 2012 - Jan 2014

  • Requirements Analyst

    Feb 2011 - Jan 2012

  • Program Solutions Coordinator

    Jul 2010 - Feb 2011