Scott Schroller

Experience

• 

  Walmart

  Nov 1989 - Sept 2006

  Directed the Walmart Photo Center specialty group within 12 Front Range stores.● Served as the field liaison for the home office.● Trained representatives on product presentations and sales techniques to drive sales.● Performed market analysis to identify upcoming trends and forecast sales.KEY ACHIEVEMENTS:○ Led the under-performing district to profitable operations through team training, processreorganization, and establishing new systems; turned profits and activations by over 100%.○ Based on consistent top sales, selected to speak on behalf of Walmart to T-Mobile executives at anindustry conference. Show less Promoted to manage operations for a store with 200 employees before transitioning to a 500-employee location.● Led store culture turnaround after the sudden loss of prior store manager.● Managed purchasing and merchandising operations, including competitor analysis, supplier relationships,pricing negotiation, and proper product presentation.● Established policies to ensure employee and guest safety and positive customer experiences.KEY ACHIEVEMENTS:○ Improved store performance from bottom 20% in the district to upper 20%.○ Implemented processes and procedures to clean up excess merchandise and achieve proper inventorylevels. Show less

  • District Manager

    Nov 1989 - Sept 2006

  • Store Manager

    Jan 2003 - Jan 2006

  • Co-Manager/Assistant Manager/Team Member

    Nov 1989 - Jan 1992
• 

  EZCORP

  Aug 2007 - Jun 2017

  District Manager

  Managed three districts between 2007 and 2017, leading each through business turnaround to develop high-performance teams and profitable operations.● Managed turnaround of three different Colorado districts averaging 10 stores with over 100 employees.● Held full P&L responsibility for district and managed sales and customer forecasting.● Developed, mentored, and supervised store managers and team members to promote top performance and increase sales.● Designed and implemented policies and procedures, operational systems, quality control measures, and merchandising strategies.● Established productive partnerships with internal and external customers and vendors.● Drove recruitment efforts through community networking and relationship-building.KEY ACHIEVEMENTS:○ Ranked Top District Manager out of 53 companywide for two consecutive years.○ Drove each district into Top 10 performance through turnaround efforts.○ Led region in all KPIs through restructuring management teams and setting operating procedures.○ Developed four store managers into district managers and 20+ hourly staff into store managers.○ Significantly reduced employee turnover through coaching, training, and monthly district meetings with Store Managers. Show less

• 

  On The Dollar

  Mar 2017 - Mar 2019

  VP of Operations

  Launched and developed an upscale dollar store focused on quality products and excellent customer service.● Established all operating systems and procedures, including marketing, advertising, supplier relationships,POS system, supply chain, facility management, and employee relations.● Recruited, hired, trained, and managed store managers and hourly staff.● Managed purchasing for all merchandise, including contract and pricing negotiations.

• 

  EZCORP

  Mar 2019 - now

  District Manager

  Manage day-to-day operations for a location with 13 employees and $1.4M in annual sales.● Oversee merchandising, sales forecasting, regulatory compliance, and customer service activities.● Implement a store culture based on customer experience, internal processes, and fiscal accountability.KEY ACHIEVEMENTS:○ Recruited and hired new team members to improve accountability and integrity; developed and promotedtwo hourly employees to store managers.○ Led store from negative profits to achieving 109% to plan in under a year.○ Improved customer scores from 42 to 96 based on recent secret shopper audit. Show less