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Vinod Kumar Gupta

Vinod Kumar Gupta

Customer service executive {Ground handling, Ticketing and Reservation}

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  • Timeline

  • About me

    Airline -IT | PSS | PRA | Digital, Commercial and Financial Systems | Integration | Migration | Merger |

  • Education

    • Dr. Bhimrao Ambedkar University, Agra

      2001 - 2003
      Post Graduation Commerce

      M.Com (Accounts and Law)

    • Uttranchal University

      2022 - 2025
      Master of Computer Applications - MCA

    • Vinayaka Mission's Research Foundation - University

      2009 - 2011
      MA Travel & Tourism Management

    • Annamalai University

      2004 - 2005
      PG Diploma Travel & Tourism

      Travel and Tourism Management

    • Delhi University

      1998 - 2001
      Graduation Commerce

      B.Com

    • IATA Training and Development Institute

      2002 - 2003
      IATA/UFTTA Foundation Diploma, Montreal, Canada Fare Construction, Pricing, Travel & Tourism

    • IATA Training and Development Institute

      2009 - 2010
      IATA/UFTTA Diploma in Management - Montreal, Canada Airline Management

    • Institute of Management Technology, Ghaziabad

      2005 - 2008
      MBA Finance

      MBA Finance

    • IATA Training and Development Institute

      2007 - 2008
      IATA/UFTTA Consultant diploma, Montreal, Canada Advance level of fare calculation, Travel & tourism

  • Experience

    • Air India Air Transport Services Limited

      Dec 2003 - May 2007
      Customer service executive {Ground handling, Ticketing and Reservation}

    • ISC IT Pvt. Ltd.

      May 2007 - Nov 2008
      Sr. Fare Auditor - Quality Control - Airline Sales & Refunds audit

    • NIIT Technologies

      Nov 2008 - May 2013
      Sr. Executive - Airline

    • Saudi Arabian Airlines - Onsite project of 7stl

      Jun 2013 - Jun 2020

      • Lead Consultant - Airline Revenue

        Jun 2015 - Jun 2020

      • Functional Consultant- Airline

        Jun 2013 - May 2015

    • AirAsia India

      Jul 2020 - Aug 2023
      Manager IT

    • Air India Express

      Apr 2023 - now

      • Chief Manager - IT

        Jun 2024 - now

      • Senior Manager -IT

        Apr 2023 - May 2024

  • Licenses & Certifications

    • IATA/UFTTA

      International Air Transport Association (IATA)