
Ana Paula K.
Contributing Writer

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About me
Flight Attendant
Education

BIR Training Center
2013 - 2014Applied Business Communication Communication and Media Studies GPA 3.67The program explores the role of social media in the business. During 12 months the students learn about writing, editing for business, create websites, public speaking, Google tools, and techniques for the effective exchange of ideas, whether they are engaged in academic pursuit or employed at a small or large corporation.

Universidade Metodista de Piracicaba
2000 - 2003Social Communication Broadcast Journalism
Experience

Guia Rio Claro
Sept 2003 - Jun 2005Contributing WriterI conducted interviews and wrote lifestyle articles. Collaborated with art director on layout, photo selection and design and adhered strictly to time schedule.

Fundacao Educativa e Cultural de Araras – TV Opiniao
Oct 2005 - Aug 2006Reporter/ProducerI conducted & produced news projects to cover variety of topics focusing on social trends, culture & events to a small independent, private TV channel in Brazil. Produced and conducted four different recorded interviews per day. Researched and wrote individual assignments; learned and practiced key journalistic standards and ethics.

Fundacao Claretiana - TV Claret
Sept 2006 - Feb 2010News ReporterI worked over four years as a news reporter at TV Claret, large state TV affiliate to TV Cultura broadcasting to over 20 cities. Produced and reported several unique news projects; conducted interviews, identified potential sponsors. Wrote stories and conducted research daily for upcoming news programming and content presentation. Reported on variety of topics on social trends, culture and events through recorded and live news segments.

Political Presidential Campaign
Jul 2010 - Sept 2010Communications Associate (Consultant)I worked to facilitated communication between community & political candidates to increase likeability, educate community about candidate platforms and engage voters; established relationships with journalists to ensure press coverage. Monitored media to analyze public perception of candidates to inform future strategies. Represented candidates in community centers and neighborhoods organizations for promotional purposes and also I coordinated groups of 20+ assistants daily.

BIR Training Center
Jan 2012 - Apr 2015Assistant at the Student Service DepartmentI managed social media platforms (Facebook, Twitter); published weekly content websites to attract new clients. Translated webpage from English to Portuguese for marketing department purposes. Created agenda, sent invitations, confirmed RSVPs, maintained inventory and provided day of support for events each trimester for ~150 students. Created orientation handbooks and updated job board bulletins weekly. Wrote four articles about international student life as a volunteer for BIR Sunrise Magazine Show less

Brazilophiles
Mar 2013 - Nov 2013Contributing Writer and News ReporterI wrote as a volunteer one article per month about social trends, published to online media to increase participants in social projects, promote culture in Chicago and increase reader involvement. Published articles for the Brazilian community located in Chicagoland area on an ad hoc basis. Produced 2 news videos about local events happening in Chicago, including film series and live performances.

Swissport
Apr 2015 - Jul 2015Passenger Service AgentI worked at the check-in issuing boarding passes and flight reservation. I also inspected and verified all required passengers departure documentations, assisted on arrival flight, directed passengers to connect flight, and I provided all assistant for passengers as requested.

JTEKT Machinery Americas Corporation
Jun 2016 - Feb 2020I'm responsible to answer, interpret, and direct incoming phone calls from a six (6) line IP system using an online call monitoring application. Greet employees, visitors, customers, and vendors while connecting them with their applicable host in a timely manner. I support remote staff and department leaders with administrative tasks related to daily operations and/or special events.On my daily basics I prepare and distribute confidential documentation/correspondence. Provide first-level accounting audit for expense reporting of remote sales staff and leadership and I maintain relationships with representatives of preferred vendors and support them during their on-site visitsI also work a broad variety of administrative tasks for the Vice President of Sales (calendar management, travel planning, reports on Salesforce, etc.) and/or do clerical tasks as assigned on an as-needed basis. Show less I worked for Global Machine Parts - Toyoda division. My responsibilities were contact businesses or private individuals to position the company as a premier industry supplier, and to deliver prepared information that describes products/services in order to qualify potential new and returning customers. I contacted customer to follow up to make sure they were satisfied with their purchase. Scheduled appointments for sales team to meet with prospective customers or for customers to attend presentations/events. Conducted surveys in order to obtain information about potential customers and other aspects of the industry. When necessary, I translated documents and translated employee training from Portuguese to English. Show less
Executive Assistant to the Vice President of Sales
Jan 2017 - Feb 2020Marketing Associate
Jun 2016 - Jan 2017

World Relief Chicago
Mar 2020 - Jun 2021Portuguese Interpreter/TranslatorI assisted Portuguese speakers who had great difficulty expressing their needs in English, acted as an Interpreter from Portuguese to English over the phone with diverse voices, accents, speaking tempos and personalities provided parties with clear and exact interpretations of verbal communication and translated of written materials.During phone calls I provided interpretations of questions, answers, statements, arguments, explanations and other forms of verbal communication. I worked with applicable ethics, confidentiality and standards. Show less

United Airlines
Dec 2022 - nowFlight Attendant
Licenses & Certifications
- View certificate

Video Interview Tips
LinkedInApr 2020
Honors & Awards
- Awarded to Ana Paula K.Certificate in Applied Business Communication - Dec 2014 The program was offered in 12 months and it had a deep concentration on social media for business. The subjects explored were writing, editing, public speaking, Google tools, Twitter, Facebook, and LinkedIn.
- Awarded to Ana Paula K.Stream Certificate in Tourism & Hospitality Certificate in Tourism & Hospitality Sep 2013 This workshop included the modules: Food and Beverage Management, Hotel Management and The Travel Industry.
- Awarded to Ana Paula K.Stream Certificate in Journalism Certificate in Journalism English May 2012 This workshop included the modules: Introduction to Journalism, Editing and Design and Journalism Club.
Volunteer Experience
Volunteer
Issued by Feed My Starving Children on Oct 2016
Associated with Ana Paula K.Portuguese Interpreter/Translator
Issued by World Relief Chicago on Jun 2021
Associated with Ana Paula K.Radio Broadcaster
Issued by Radio Excelsior Jovem Pan – Brazil on Feb 2003
Associated with Ana Paula K.
Languages
- poPortuguese
- enEnglish
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