Sathish Ranganathan

Experience

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  E4E Business Solutions India P Ltd

  Apr 2007 - May 2009

  Technical Support Engineer

   Perform all phases of troubleshooting including interpretation, analysis, research, and resolution of technical problems for Operating Systems as well as the products supported. Delivers quality technical resolutions in a timely manner by analyzing problems, researching new issues in provided resources within established guidelines and prescribed procedures.

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  Exigo Technology P Ltd

  May 2009 - Oct 2011

  Team Lead

  Process: Customer Support – Voice (International), Bell Canada Client: A1 Wireless, CanadaTeam Size: 24Roles and Responsibilities: Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort Provide the team with a vision of the project objectives Motivate and inspire team members

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  Promind IT Consultants P Ltd

  Nov 2011 - Aug 2015

  Project Manager

  Project Administration  Taking responsibility throughout the duration of the project which includes both business and technical delivery aspects of the project, from establishing the Foundations of the project through to the Deployment of the solution. Manage risks and resolves issues that affect release scope, schedule and quality. Manage relationships and coordinate work between different teams at different locations. Elevate team best practices and standards to add value, efficiency and consistency towards the client experience. Measure and monitor progress to ensure application releases are delivered on time and within budget, and that they met. Show less

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  Texila Educational and Management Services P Ltd

  Dec 2015 - Feb 2017

  Project Manager

  Drive development, implementation, training, and support of the enterprise project management methodology. Lead large cross functional teams in the deployment of enterprise-wide projects and programs. Direct multiple projects as project manager, leading a team of internal staff and external vendors in delivering business solutions. Create project plans to fit stakeholder and customer needs and deliver with-in budget on desired outcomes; full accountability for project results. Define project roles and responsibilities in close collaboration with the customer, including project scope and objectives to ensure a cross-functional understanding amongst project members. Show less

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  Postiefs Technologies

  Jun 2017 - Aug 2019

  Project Consultant

   Act as a consultant, allocating the right personnel, processes, and resources to bolster team effectiveness and efficiency. Ensuring open communication across teams and with peers to complete objectives and goals during all major events.  Solid ability to strategically define ambiguous situations by analyzing data, asking probing questions, and utilizing extensive technology to optimize results.  Promote team empowerment through team-building techniques, ensuring each team member is making a meaningful contribution and fully engaged in the project. Work collaboratively with other peers across the network organization and successfully engage in cross-departmental projects and initiatives Show less

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  Virtual Win Technologies

  Sept 2019 - Sept 2022

  IT Project Management Consultant

   Plan, schedule and control activities to fulfill identified objectives applying technical, theoretical and managerial skills to satisfy project requirements. Provide accurate and reliable information to allow stakeholders to make the best possible decisions when circumstances dramatically change. Identifying and documenting lessons learnt; collecting information for case studies; writing and preparing success stories, and facilitating periodic reviews, and prepare presentation on achievement of project. Show less

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  IOPEX Technologies

  Oct 2022 - May 2023

  PMO (Incident, Change Management, IT Service Delivery)

   Designing the strategic approach to managing change and support operations that fall within the domain of change management. Supporting training and communication as part of change management. Activities may include designing or delivering specialized training resources to appropriate userbase. Managing the change portfolio, which allows the organization to prepare for and successfully adopt the change. Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk. Show less