Lhundup Tsewang

Experience

• 

  Radisson M.B.D, Noida

  Feb 2007 - Oct 2008

  Food And Beverage Assistant

  After successfully undergoing 6 months of Industrial training In the same hotel I joined them as a Food and Beverage Assistant.

• 

  Spicejet Limited

  Dec 2008 - Aug 2010

  Ground staff

  Had a wonderful experience working with Spicejet Ltd stationed at Bagdogra airport handling customer services and security.Was able to perform well in training provided by the company which are baggage screening, Cargo screening, ticketing and customer handling,taking briefing in the absence of supervisor and duty allocation.supervising the operation in the absence of supervisor .

• 

  Hotel Nirvana, a boutique resort

  May 2011 - Jan 2017

  Operations Manager

  - Overseeing the relations with all OTA partners across India and Globally. and making sure the right promotions and rates flow to maximize revenue while optimizing inventory management.- Responsible for overall production from third party vendorsHandling extranet for online inventory. --Assist hotel departments during operation, customer handling, auditing stocks,briefing team, meet and greet VIPs.Ensuring guest are always satisfied with the hospitality as well as with the amenities, Listing guest complaints if any and taking appropriate actions. Show less

• 

  Gohills Backpaker Hostel and Gohills Tours and Travels

  Mar 2017 - Feb 2020

  Self Employed

  Operating Gohills Backpacker hostel . Looking after online marketing , Managing Online portals and inventory , and handling customers from different countries . Have managed to get best review interms of services from booking.com as well.Working as self employed greatly built myself interms of business management skills and understanding how a happy customer leads to generate revenues in long term for any business.