Simon Brice

Desktop Support Engineer

153 followers

Greater Bristol Area, United Kingdom

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Timeline
About me
Systems Engineering Lead - MIV Boxer Programme at Rheinmetall Defence
Education
- University of the West of England
  2014 - 2017
  Aeronautical Engineering Aerospace, Aeronautical and Astronautical Engineering First Class with honours
  Aeronautical Engineering following the Design Pathway with a personal interest in Aerodynamics
Experience
- Vivista
  Jul 2003 - Oct 2007
  Desktop Support Engineer
  Desktop support Engineer based at Wiltshire Council
- British Energy
  Oct 2007 - Mar 2008
  Desktop Support Engineer
  Working for British Energy At their secure Barnwood office in Gloucester and several Nuclear Power stations around UK, providing Technical support, Security Cleared by OCNS, Working to ITIL framework, Fault Calls, Service Requests, Changes and Project work.Technologies used Exchange 2003 user admin and troubleshooting, (2003 AD),Network Security Via VMPS and Port security, Cisco Switches, HP/Lenovo Hardware, locking down kiosk machines, Microfiche scanners, Cisco VPN, java, MacAfee, Remedy, Show less
- MAN Truck & Bus UK Ltd
  Apr 2008 - Oct 2008
  Infrastructure Engineer
  Supporting migration from legacy AS400 system to new SAP solutionUser support and education, 2nd /3rd line supportProviding Extra support and technical expertise to the client during a large migration from existing legacy and AS400 Systems to a new Custom SAP implementation. Utilizing many of the skills listed below whilst also picking up additional knowledge of blackberry Enterprise server and blackberries, Thin clients, VPN over 3G, backup procedures, Hardware troubleshooting and diagnostics in TFT screens, laptops and printers. Lotus notes, Passport, Open VPN, Oversaw and managed large hardware and software rollouts and upgrades, Scripting. Identified the root cause of a number of long term outstanding issues. VOIP Phones Show less
- British Energy
  Oct 2008 - Mar 2009
  Infrastructure Project Engineer
  Supporting the energy and commodity trading floor teams. Outside the box thinking was needed for this high pressure fast passed role. Quick rational thinking, immediate action, good prioritizing skills and a can do attitude allowed me to keep essential systems up and running.Migrating servers/ services from NT/2000 domain to XP/2003 infrastructureDay to day support and maintenanceTechnologies used, Bloomberg, .net, Caspol, ESX servers, Ad admin, Group policy, network support (DNS,DHCP, VMPS), Many bespoke applications, Backup/ Restores, Windows NT,2000, XP, 2003 Show less
- Steria
  Jan 2009 - Jan 2011
  Infrastructure Engineer
  Working on projects for local council merging 4 districts IT systemsExchange 2003 upgrade to Exchange 2010Datacenter consolidation and decommissioningPhysical to Virtual MigrationsRationalize multiple AV solutions and Software Role outs (5000+ PC's)Windows 7 role out compatibility testingOffice moves/Migrations, Site surveys and documentationAssisting Support team with day to day support callsTechnologies used, CISCO Switches/ routers/ Voip Phones, DNS, DHCP, Windows 2003/2008 sever, Exchange 2003/2010, 2008 AD GPO, AD Administration, Vsphere 4, Hyper V, Citrix Xen app, Dell, Windows XP/ 7, Scripting, Many bespoke applications, Show less
- Aspect Supportability Consultants Ltd
  Jan 2013 - Jul 2016
  Supportability Engineer
  Design, implementation and management of IT systems ILS database management (S3000L, Mil-spec 1388-2B/ Def stan 0060/ EAGLE)Technical authoring and QA of work packages (S1000D)Development of procedures for Aircraft Ground Equipment manual, maintenance manuals, inspection and repair manuals, standard practicesBusiness rules and BREX error troubleshooting (S1000D)ILS planning and management Creation of bespoke IDLO/IPC dataMaterial Management (S2000M)J0830 spares and provisioning analysis Interpretation of engineering drawing and modelsPublishing of Interactive Electronic Technical Manuals (Trilogy)RCM analysis in accordance with NavAir – 00-25-403 and entry into IRCMS Developing and running training courses across all disciplines of supportability Show less
- Rheinmetall Defence
  Aug 2016 - Jul 2019
  Design, implementation and management of IT systems ILS database management (S3000L, Mil-spec 1388-2B/ Def stan 0060/ EAGLE/ Eagle Publishing System)Technical authoring and QA of work packages (S1000D)Development of procedures for Aircraft Ground Equipment manual, maintenance manuals, inspection and repair manuals, standard practicesBusiness rules and BREX error troubleshooting (S1000D)ILS planning and management Creation of bespoke IDLO/IPC dataMaterial Management (S2000M)J0830 spares and provisioning analysis Publishing of Interactive Electronic Technical Manuals (Trilogy)RCM analysis in accordance with NavAir – 00-25-403 and entry into IRCMS Developing and running training courses across all disciplines of supportability Show less
  - Systems Engineer Lethality - Challenger 2Life Extension Programme
    Nov 2017 - Jul 2019
  - Supportability & Safety Engineer
    Aug 2016 - Oct 2017
- Rheinmetall BAE Systems Land (RBSL)
  Jul 2019 - May 2020
  Principle Systems Engineer - Challenger 2 Life Extension Progra
- Rheinmetall Defence
  May 2020 - now
  Systems Engineering Lead - MIV Boxer Programme
Licenses & Certifications
- Eagle Database Management