Konstantinos Loupas

Call Center Representative

462 followers

Greece

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Timeline
About me
Investment Product Development Specialist at Alpha Bank
Education
- University of Piraeus
  2000 - 2005
  Bachelor's degree International & European Studies 8,05 / 10
- Hellenic Open University
  2016 - 2019
  Master of Science - MS Banking 8,53 / 10
Experience
- Piraeus Direct Services SA
  May 2003 - Dec 2004
  Call Center Representative
- Citi
  Feb 2007 - Aug 2008
  Bank Teller
- Citi
  May 2009 - May 2014
  - Citi Gold - Select Assistant
    Jan 2013 - May 2014
  - Customer Represesantive (Generalist)
    Apr 2011 - Dec 2012
  - Bank Teller
    May 2009 - Mar 2011
- Alpha Bank
  Jun 2014 - now
  - Investment Product Development Specialist (Structured Products)
    Aug 2023 - now
  - Investment Portfolios Management Division Officer
    Apr 2020 - Jul 2023
  - Custody Officer for Retail Clients
    Jul 2019 - Apr 2020
  - Private Banking - Personal Banking Customer Care Consultant
    Sept 2016 - Jun 2019
  - Private Banking - Personal Banking Customer Service Assistant
    Jun 2014 - Aug 2016
Licenses & Certifications
- Εισαγωγή στην Τεχνητή Νοημοσύνη και στους Αλγόριθμους Πρόβλεψης & Εκτίμησης
  ΕΘΝΙΚΟ ΚΑΙ ΚΑΠΟΔΙΣΤΡΙΑΚΟ ΠΑΝΕΠΙΣΤΗΜΙΟ ΑΘΗΝΩΝ
  Jun 2023
  View certificate
- Certificate B1: Providing investment advice in securities Certificate B1: Providing investment advice in securities
  Bank of Greece
- Certificate A1: Receipt and transmission of orders in transferable
  Bank of Greece
- Certificate B: Providing investment advise in derivatives Certificate B: Providing investment advise in derivatives
  Bank of Greece
- Influence People with Persuasion Psychology
  Udemy
  Oct 2024
  View certificate
- CFA Level 1 Passed / June 2019 Exam
  CFA Institute
  View certificate
- Certificate Γ: Clients' Portfolio Management
  Bank of Greece
  Nov 2024
- The Psychology of Happiness
  Udemy
  Oct 2024
  View certificate
- Leadership: Leading when you are not in charge!
  Udemy
  Aug 2022
  View certificate
- Understand the Mind: 15 Fascinating Psychology Studies
  Udemy
  Sept 2024
  View certificate
- Certification A2 : receipt and transmission of orders in derivativesCertification A2 : receipt and transmission of orders in derivatives
  Bank of Greece
- Advanced Level Psychology - (FULLY ACCREDITED)
  Udemy
  Sept 2024
  View certificate
- Strategic Customer Service Leadership / Executive Program
  Alba Graduate Business School
  Nov 2018
- Certificate of Proficiency in English
  University of Michigan
  Mar 2003
- Leading Customer Service Excellence / Executive Program
  Alba Graduate Business School
  Jun 2018
- Cambridge International Diploma in IT Skills
  VELLUM GLOBAL EDUCATIONAL SERVICES
  Oct 2007
- Professional Certification in the provision of insurance services
  Bank of Greece
  Mar 2012