Zamikhaya Mapundu

Experience

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  Praxis IT Solution

  Jan 2008 - Dec 2008

  Biometrics IT Consultant

  User Enrollments. SSO-SERVER installation and support. Installation of Fingerprint Identification Devices. Verifying user’s authentication rights on both Logical and Physical Access. Windows2003 Server Installation and link it with SSO-SERVER for Biometrics Identification of users. Logging calls and performing telephonic support to clients. Internal support on Windows PCs as well as support and maintenance.

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  Department of health

  Jan 2009 - Jun 2010

  Network Administrator

  Responsibilities: Implementation, upgrade and quality control of local area network installation, maintenance and upgrade of computer hardware. Maintenance & upgrade computer software. Maintenance of e-mail, internet and monitoring of internal intranet service. Faultidentification & troubleshooting. Creating user accounts & ManagingExchange Server. First line user support to end users and qualityassurance. Perform incidents and Problem Management (second line support). Drafting and maintaining all supplier SLA agreements, Business analysis capability, and expenditure control. Show less

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  Tshwane University of Technology

  Jul 2010 - now

  Lecture and WIL Coordinator

  Since 2010 (July): I'm permanently Employed.Facilitating the learning process for undergraduate students, intending to become Professional IT Specialists or IT Engineers in terms of thesubject structure of First, Second and Third Year Level (Communication Networks and Support Services). Setting up and moderating question papers for second and third year students. Managing the integration of teaching and learning with technologies at an Institutional level, facilitating, researching, co-coordinating and supporting the application of ICT and education systems, processes and tools for Open Source and Microsoft based Learning at Tshwane University of Technology. Facilitating research activities and project proposals for Post-graduate and Undergraduates. Show less