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Daniel Cruz Silva

Daniel Cruz Silva

R&D Engineer

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location of Daniel Cruz SilvaPorto, Porto, Portugal

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  • Timeline

  • About me

    Product Manager at Cyient

  • Education

    • Católica Porto Business School

      2016 - 2017
      Executive Course Project Management

      The Executive Course in Project Management provides an integrated approach to concepts, methods and techniques for planning, monitoring and control of different stages of a complex process - a route which is intended for permanent innovation.

    • Universidade do Minho

      2002 - 2008
      MSc Communications Engineering

      Activities and Societies: Member of the organization of the first "Wireless Party" carried out by the Communications Engineering course Dissertation titled "Integration of Communication Systems:- Distribution of Digital Television on the Access Network",December 2008, Supervisor: Joaquim E Neves

    • Helsinki University of Technology

      2006 - 2007
      Erasmus period Communications Engineering

      Foundations of Radio EngineeringQueueing TheorySimulation of Data NetworksLaboratory Course in Wired Communications

  • Experience

    • Nokia Siemens Networks

      Sept 2007 - Feb 2012
      R&D Engineer

      As part of Reporting R&D Content team, worked on SPOTS and NetAct Advanced Reporter tools, specifying and developing KPIs and reports to answer to customer complex use cases in different areas: optimization, operation and maintenance, troubleshooting, service assurance.

    • Cyient

      Jan 2012 - now

      Scrum Master and Application Support Engineer for Vismon Manager, the Multivendor and Multitechnology solution from Celfinet for Network Configuration.Managed all the 1st line support issues, being accountable for incident prioritization and progression of resolution for faults or queries according to the SLA's customer policy. Accountable for an active participation in serious incident, problem and change management, assuming the role of Technical Incident Lead during serious incidents. Show less Member of System Optimization team, responsible for improving the radio network performance. Main responsibilities were related to increase throughput, retainability and accessibility and reduce interference by optimizing new and existing sites, and ensuring the seamless delivery of New sites.Member of special events team, which was responsible for optimizing and monitoring the most important events on Vodafone UK (e.g., Wembley Stadium, Isle of Wight Music Festival, Olympic Torch Relay venues ,Silverstone Grand Prix F1, Olympic Park, London 2012 Olympic Games, among others). Show less

      • Product Manager

        Jul 2024 - now

      • Solutions Development Manager

        Jan 2020 - Aug 2024

      • Product Development Manager

        Aug 2018 - Jan 2020

      • Product Owner

        Jun 2016 - Mar 2019

      • Telecommunications Engineer

        Jan 2014 - Jun 2016

      • RAN Engineer (Vodafone UK)

        Jan 2012 - Jan 2014

  • Licenses & Certifications