
Arlene Julie B.
System Support Junior Assistant Manager

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About me
Detail-Oriented Executive Assistant | Empowering Leaders with Strategic Support, Organizational Excellence, and Seamless Operations
Education

St. Scholastica's College, Manila
1997 - 2001Bachelor of Commerce - BCom Administrative Management with Computer Applications
Centennial College
2021 - 2022Diploma of Education International Business
Experience

Security Bank Corporation
Apr 2001 - Aug 2005System Support Junior Assistant Manager• Prepared specification for new and modified AS400, Enhance Finesse & eBanking Services program including generic and customized reports• Developed test scripts and scenarios for User Acceptance Testing (UAT) based on customer’s requirements• Performed UAT based on the signed-off test scripts, and maintained record of all testing results

MGarage Pte Ltd (Dealer support of Toyota, Mitsubishi, Peugeot, KIA)
Feb 2006 - Feb 2008Human Resource & Admin Executive• Handled and processed application, extension, cancellation, renewal and appeals of employment/ dependent’s passes for foreign workers• Performed monthly and annual payroll processing including Central Provident Fund and Skills Development Fund contributions, and employee’s annual earnings• Performed HR administrative functions, ensure that data records are updated, and timely submission of various HR reports to management

Billy Bombers Licensing Pte Ltd (American Diner Restaurant)
Mar 2008 - Feb 2012Human Resources Executive• Built targeted recruitment plans, using research to prepare necessary job classifications, and job descriptions, salary scale and competency requirements• Supervised the collective agreements on behalf of employees, mediated labor disputes and grievances• Administered work passes’ applications, monthly payroll, year-end bonus, statutory reporting, claims for notice pay from ex-employee, and claims for workmen compensation for work-related accident

MLS Global Pte Ltd
Mar 2012 - Aug 2018Logistics Senior Executive• Handled air and sea freight (Full Container Load / Less Container Load) export and import shipments, and ensured documentations involved for finalization of shipment are in order• Carried out freight negotiations with the airlines and shipping lines for a competitive rates, and built vendor relations• Liaised with external parties and ensured all shipments are closely monitored and delivered timely

Benfris Joyful Pte Ltd (operating franchise name of Subway Restaurant)
Oct 2018 - Jan 2021HR and Admin Executive• Partnered with client-facing recruiters and hiring managers to plan, develop, implement and evaluate recruitment strategies including policies, programs and procedures to address an organization’s human resource needs• Managed and maintained human resources information and related records in the company’s applicant tracking systems• Processed monthly payroll and salary-related matters that includes accurate and timely payment of salaries, payroll reconciliation, management and statutory reporting Show less

Good Shepherd Ministries
Dec 2022 - nowExecutive Assistant• Provided full administrative support to the Executive Director.• Maintained, organized and preserved the security, confidentiality and integrity of the Executive Director’s office and the company’s records, information and files.• Provided complete executive assistant services for meetings of the Board of Directors, committees and routine management meetings as required.
Licenses & Certifications
- View certificate

Microsoft Excel (Microsoft 365 Apps and Office 2019)
MicrosoftMar 2022 - View certificate

Microsoft Word (Microsoft 365 Apps and Office 2019)
MicrosoftNov 2021 - View certificate

Verified International Academic Qualifications
World Education ServicesNov 2023 - View certificate

Learning Outlook Desktop (Office 365/Microsoft 365)
LinkedInOct 2021
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