Jennifer Vigue

Experience

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  Coldwell Banker Residential Brokerage/ NRT Inc./ Cendant

  Aug 2001 - Jun 2003

  Commissions and Escrow Accounting

  Managed commission payments and adjustments to New England Sales Associates.

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  Cigna

  Jun 2003 - now

  Deployment Implementation Lead • Facilitated cross-functional reviews of Enterprise/Baseline funded projects, maintenance/fixes and infrastructure network/server/database upgrades to ensure successful deployment through appropriate communication, training, and business checkout. • Performed assessments and communicated risk and mitigation plans associated with potential and realized technology defects or process issues. • Coordinated and facilitated business checkout for release/off-cycle technology deployments. • Authored time sensitive business communications for frontline call advocates and claim processors.ID Card Analyst/Lead/Auditor, Research Analyst, DocGen Project Lead, Vendor Services Project Team/Vendor Feeds Analyst • Performed various business functions to support production and distribution/receipt of customer ID cards and documents, and data feeds. • Researched and assisted in resolution and prevention of system and process issues impacting customers ID cards and documents, and data feeds. • Provided system and process expertise in developing business requirements and performing testing. Show less

  • Agile Product Management Sr. Advisor

    Jun 2022 - now

  • Agile Product Owner Sr. Advisor

    Mar 2021 - Jan 2023

  • Business and Project Analyst - various roles

    Jun 2003 - Jan 2023
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  Career Beginnings- a program of the Hartford Consortium for Higher Education

  Sept 2007 - May 2009

  Mentor

  Worked one on one with students to increase the percentage of urban students who complete high school and go on to college and fulfilling careers.

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  University of Saint Joseph

  Jan 2009 - Sept 2014

  Alumni Council Vice President

  Vice President of the Alumni Council 2012-2014- Presented and facilitated annual meetings. Attended University and external events addressing and representing the University's alumni association. Participated in the development of the reorganization of the committee structure in Alumni Association to align with University objectives and maintain alumni interests/priorities.Chaired Nominating Committee 2011-2012 An alumni committee responsible for recruiting, interviewing, and selecting nominees for slated positions in the Alumni Council.Chaired Recent Graduate Committee from 2010 to 2011- A committee of alumni dedicated to increasing young alumni engagement with the college. Show less