Zekiah Dapitan

Zekiah Dapitan

Liaison / Clerk

Followers of Zekiah Dapitan89 followers
location of Zekiah DapitanCebu, Central Visayas, Philippines

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  • Timeline

  • About me

    Virtual Assistant / Social Media Manager

  • Education

    • Misamis University

      2013 - 2017
      Bachelor of Business Administration - BBA Marketing/Marketing Management, General
  • Experience

    • Civil Aviation Authority of the Philippines

      Jun 2018 - Dec 2021
      Liaison / Clerk

      Performs administrative tasks and assists in site acquisition project.

    • Dynata

      Jan 2022 - Dec 2022
      Market Researcher

      - Conducting surveys , gathers data and update CRM about products, services and political campaigns to citizens residing in the different states of USA thru SMS and phone calls.- Providing quality survey results to the clients in order for them to strengthen their market research and advertising activities.

    • Upwork

      Nov 2022 - Jul 2023
      Proof Watcher / Proofreader

      - Proof watching informative videos and makes revisions ofgrammatical errors, unnecessary audio/clips to ensurequality before uploading to a digital platform.-Updating tasks on Trello and determines videos thatneeds revision or ready to be published

    • Moolah Wireless

      Apr 2023 - May 2024
      Customer Service Representative

      - Providing prompt and accurate responses to customer inquiries, issues, and complaints via various channels such as phone, email or chat.- Accurately documenting customer interactions, inquiries, complaints, and resolutions in customer relationship management (CRM) systems and other designated tools. - Escalating complex or unresolved customer issues to higher-level support or management, ensuring timely resolution and customer satisfaction.

    • OpenSpace

      Sept 2023 - Jun 2024
      Data Quality Analyst

      - Fixing imagery instead of numbers or data.- Capture track dqa analysis and adjustments- BIM model align- Progress tracking dqa analysis and labeling- Progress tracking segments upload

  • Licenses & Certifications