Edward Chan

Experience

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  On.cc

  Jan 2013 - Sept 2014

  Business Manager

  -Maintain and strengthen a large portfolio of clients with over 90 key accounts such as CHANEL, CARTIER from Asia Pacific-Managing various projects and campaigns (Mainly PHP, HTML5, JavaScript based projects) during the project life cycle-Finished a HTML5, JavaScript based Promotional Projects for CHANEL-Planning for promotional project of major clients such as CHANEL, PCCW, DIOR, CARTIER-Provided information about product features and promotions to 50+ existing customers over the phone and through meetings-Communicate with different parties to make sure the project can progress smoothly-Generating automated excel Reports indicating performance and statistics for clients’ analysis-Liaise with different parties for project management. Show less

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  Hang Seng Bank

  Sept 2014 - Apr 2016

  Personal Banking Service Manager

  -Key users of Hang Seng Bank ERP (Called KMS) and AS400 banking system-Boosting the sales of insurance product such as Life insurance-Maintain sound relationships with existing customers in independent customer database-Enlarged the pool of customers with a proactive approach and created sustainable relationships with 200+ new customers-Reached potential clients through cold calls-Manage a teller team for performing daily bank operations

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  JOS

  May 2016 - Mar 2020

  - Perform as a regional role in the Greater China, HK, Singapore and Malaysia- Business Development to enlarge customer base and handling cross-border cases by providing all-rounded IT solutions- Focus on hot trend of SMART OFFICE, Hyper-converged Infrastructure, BIG DATA, Cyber Security Insurance, RPA and Chatbot ideas in Greater China- Formulate abstracted workflow and strategies to assist client to enter China Market-Provide professional taxation advice and payment flow in China.- Maintain and strengthen a large portfolio of clients with over 100 key accounts such as Wharf Group, Swire Group, Hawley & Hazel, VMWare, Citic Capital, Nvidia, HKEX, HKTDC, Mandarin Oriental, Maxim Group etc. Show less -To formulate sales strategy and plans to increase account penetration, customer satisfaction and revenue growth in China;-To sell and promote our world class BIG DATA, CLOUD, ENTERPRISE APPLICATION AND ENTERPRISE SECURITY solutions to MNC corporate / commercial clients who targeted China Market;-To lead the pre-sales team and support team from developing opportunities to closing solution deal-To achieve assigned sales target;-To establish and maintain excellent relationship with potential and existing clients. Show less

  • Account Manager (Greater China & APAC Area)

    Nov 2017 - Mar 2020

  • Account Executive (Greater China & APAC Area)

    May 2016 - Nov 2017
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  Dun & Bradstreet

  Mar 2020 - Mar 2021

  Account Manager

  - Pitching clients with our latest SAAS platform, DNB Credit, DNB Hoovers, DNB Onboard covering Credit Risk, Sales & Marketing and Compliance aspects- With 400M company records in Database backed by DNB DataCloud, co-related by AI, Blockchain and Machine Learning technologies forming a greatest Family Tree and Trade Network- Promoting Master Data Management (MDM) and DNB Direct Plus (API Solution) to our client all over the world- Make use of Big Data to help client making the RIGHT decision- Promoting Data Blocks to fit in customers' ERP system for deduplication, enriching, appending the database with DNB's world class commercial data. Show less

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  MTR Corporation Limited 香港鐵路有限公司

  Mar 2021 - now

  Digital Channels Manager

  - Owner of all Digital Channels like MTR Lifestyle App, Webpage, DSK, etc.- Formulate go-to-market approach for building customer loyalty- Manage Global Vendors when deploying new IT solutions like AI, IOT, Chatbot, etc.- Source new advanced IT Solutions / technologies for enhancing the functionality of Digital Channels- Project management for App/Webpage enhancement- Maintain sound UI/UX- Loyalty Program Maintenance and Operations- Develop complex Digital Marketing Strategy for increasing market share among Public Transport Sector- Formulate world-class O2O / Omni-channel strategy for most competitive operator in railway operation industry Show less