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Taranjot Kaur

Taranjot Kaur

Customer Service Associate

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  • Timeline

  • About me

    Store Manager at Rogers- Imagine wireless

  • Education

    • Lyallpur Khalsa College Jalandhar, India

      2009 - 2012
      Bachelor’s Degree Business/Commerce, General A-

      Major Courses: Banking and Taxation.Marketing.Accounting and Organizational Behaviour.

    • Medicine Hat College

      2015 - 2016
      Diploma in Business Administration Business Administration and Management, General B+

      Coursework in: Accounting, Management Theory, Human Resources Management, Marketing, Finance, Communication, M.S. Office, Micro and Macro Economics

    • Sikkim Manipal University - Distance Education

      2013 - 2015
      Master of Business Administration (M.B.A.) Business Administration and Management, General B+

      Activities and Societies: Chandigarh Business Society Major Courses: Banking and Taxation.Marketing.Accounting and Organizational Behaviour.

  • Experience

    • IBM Global Process Services

      May 2012 - Jun 2013
      Customer Service Associate

      Building customer service relations with the business clients as well as the customers. Maintain the booking records of the clients and ensure timely follow-ups.

    • Dell

      Jun 2013 - Oct 2014
      Customer Service Associate

      Building customer service relations promoting international sales. Got a lateral promotion into the order processing team and took the responsibility of refunds and the shipping of the orders.

    • McDonald's Corporation

      Feb 2015 - Apr 2015
      Cashier

      Handled cash and maintain the customer service relations. Ensuring timely processing of the food orders.

    • Walmart

      Apr 2015 - Jul 2015
      Cashier

      Handled cash operations, Selling the loyalty cards and work on a target based environment.

    • Medicine Hat Lodge (Resort Casino Spa Water Park and Convention Centre)

      Jun 2015 - Jan 2016
      Co-ordinator

      ensuring customer service and timely completion of work.

    • Jugo Juice

      May 2016 - Sept 2022
      Supervisor

    • Hudson Group

      Nov 2017 - Sept 2022
      Cash Analyst

    • Planet Organic Market, Ltd.

      Oct 2018 - Sept 2022
      Customer Service Manager

    • Imagine Wireless - Rogers Authorized Dealer

      Sept 2020 - now

      • Retail Store Manager

        Jan 2023 - now

      • Senior Team Lead

        Sept 2020 - Jan 2023

  • Licenses & Certifications

    • Pro Serve liquor Serve

      May 2016

    • Amadeus Airline Ticketing

      Amadeus IT Group
      May 2013

    • Certified Web Designer

      SolGens Corporation
      Jun 2012

  • Volunteer Experience

    • Chandigarh Blood Bank Co-ordinator

      Issued by Chandigarh on May 2013
      ChandigarhAssociated with Taranjot Kaur