Amanda Mbhele

Experience

• 

  TWMTransport

  Jan 2013 - Jan 2015

  Junior Administration clerk

  • Answering customer questions, providing information, taking and processing orders and addressing complaints. • Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. • Compiling, maintaining and updating company records • Managing office inventory and working with vendors to ensure the regular supply of office materials. • Setting up appointments, scheduling meetings, distributing reports.

• 

  Huawei

  Dec 2019 - Sept 2022

  • Product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product. • Product technical sales and marketing• Fulfilling customer requirements in the best way possible. • Communicating with the customer and the team regarding the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. • Ensures that the product capabilities are well highlighted and that supports the company’s overall strategy and goals. • Submitting equipment and services quotes to database. • Overseeing the end to end of the product introduction to complete the assigned scope and target given. Show less • Maintaining computer networks including mainframes, VPNs, routers and other physical hardware.• Installing and configuring network equipment. • Creating firewalls and updating virus protection software and data security systems to keep data and communications protected.• Monitoring computer systems to improve network performance for all systems. • Troubleshooting, resolving, and communicating networking issues to other employees and management. Implementing disaster recovery procedures. • Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems. Show less

  • Product Manager

    Mar 2021 - Sept 2022

  • Network Engineer

    Dec 2019 - Mar 2021
• 

  Samsung Electronics

  Oct 2022 - now

  Samsung Knox B2B Product Manager