Akash K

Experience

• 

  Scube Digital Solutions

  Dec 2009 - Dec 2013

  • Created Buttons and context menus both on form and lists using UI actions. • Designed various front end forms, and associated Client Scripts, UI policies. • Created many email templates by using html and jelly scripting and used them in notifications.• Wrote script includes and invoked them in business rules and client scripts. Developed the complete HTML, CSS and JavaScript of the pages with emphasis on performance, accessibility (AA) and SEO standards

  • ServiceNow Admin

    Nov 2012 - Dec 2013

  • UI Developer

    Dec 2009 - Oct 2012
• 

  Genuine Parts Company

  Dec 2015 - Apr 2017

  ServiceNow Admin/Developer

  Have done implementation, Customization and Maintenance of ITIL modules such as Incident, Change, Problem, Knowledge, Service Catalog and CMDB in ServiceNow.

• 

  The National Institutes of Health

  Apr 2017 - now

  Software Engineer

  • Involved in Designing and Developing Service Portal to provide end-users ease of access while creating requests, incidents, reach Knowledge, etc... After that, Made several enhancements to the portal based on the requirements and feedback received from Customer. • Integrated multiple ServiceNow instances to keep Incident management synced between different organizations' ServiceDesk’s.