Susan Murmu (She/ Her)

Experience

• 

  ICICI Bank

  Mar 2019 - Apr 2019

  Probationary Officer

  +Customer Relationship Management+Retail Banking Operations

• 

  ICICI Bank

  Jul 2019 - Apr 2020

  Transaction Banking Group - Customer Service Manager

  Managing operations pertaining to :+Lodgement of Inland Bills.+Bill Discounting of Letters of Credit+Cancellation, Closure & Amendment of Bank Guarantees

• 

  SCMHRD Guest Lecture Team

  Aug 2020 - Jan 2021

  Core Committee Member

  - Core member of SCMHRD Guest Lecture Team.- Managing all activities and responsibilities for the Honorary Guest Lectures who come for different sessions to SCMHRD.

• 

  Happ Coach

  Apr 2021 - Jun 2021

  Human Resources Summer Intern

  - Research & Content Architecture for E-Learning Modules- Application of instructional design methodologies- Creation of e-learning modules on soft skills

• 

  Indian Oil Corp Limited

  Sept 2021 - Oct 2021

  Human Resources Intern

  - Millennial Workforce Engagement- Study of expectations and engagement gaps among millennials- Employee engagement strategies in the public and private sectors

• 

  HDFC Bank

  May 2022 - now

  - Managed the annual appraisal cycle for ~5,000 employees- Conducted salary benchmarking for ~400 roles using AON McLagan- Evaluated 375+ roles using Mercer IPE Principles- Standardized compensation structures for compliance and consistency- Used HRIS for salary analysis and retention strategies- Improved governance on hiring and compensation communication - Proven expertise in Total Rewards, HRBP, and Talent Acquisition- Conducted job analysis and developed job family frameworks- Facilitated HRBPs in seamless onboarding and utilized HRIS to support data driven decisions- Partnered with stakeholders on talent acquisition and assessments- Leveraged job search platforms for sourcing candidates and conducted thorough candidate screening

  • Compensation Benefits Manager

    Nov 2022 - now

  • Management Associate

    May 2022 - Nov 2022