McKenna Grabar

McKenna Grabar

Counselor

Followers of McKenna Grabar159 followers
location of McKenna GrabarDetroit Metropolitan Area

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  • Timeline

  • About me

    Senior IT Analyst at Pinnacle GI Partners

  • Education

    • Eastern Michigan University

      2014 - 2018
      Bachelor’s Degree Computer Science
  • Experience

    • Spring Hill Camps

      Jun 2014 - Aug 2014
      Counselor

      I went and worked in the store at the camp and after a day of working in the store, I would go to activities with the kids.

    • Colasanti's

      Aug 2014 - Dec 2016
      Cashier

      I worked serving customers and making their experience at the store better. I also trained new employees and worked in other departments when needed.

    • Great Expressions Dental Centers

      May 2017 - May 2019

      Create processes and procedures to achieve better workflow within the company.Assist Help Desk Tier 1 when needed.

      • ITSM Analyst

        Jun 2018 - May 2019
      • IT Intern

        May 2017 - Jun 2018
    • Open Dealer Exchange, LLC

      May 2019 - Jul 2021
      ITSM Analyst
    • Mission Veterinary Partners

      Jul 2021 - Oct 2022
      ITIL Manager
    • Pinnacle GI Partners

      Oct 2022 - now
      Senior Information Technology Analyst
  • Licenses & Certifications

    • ServiceNow Certified System Administrator

      ServiceNow
      Feb 2020
    • IT Information Library Foundations Certification (ITIL)

      AXELOS Global Best Practice
      Aug 2019