Ropate Siwatibau

Experience

• 

  Computerland NZ

  Jan 1995 - Jan 2005

  Systems Engineer
• 

  Spark New Zealand

  Jan 2005 - Jan 2024

  Senior Systems Engineer

  • Delivery of high quality reactive, proactive and project services to both internal and external clients• Reactive Services – Use knowledge and experience to deliver the best outcomes for the client and the company making the best use of resources and parts and escalating as appropriate• Proactive Services – Deliver proactive services to clients that follow the guidelines and directions to meet the clients expectations• Project Services – Project services delivered using best practice by:• Completing any Statements of Work on time including accurately estimating times and costs.• Ensuring I have a clear understanding of the project outcomes and delivering the project in accordance with best practice• Completing all project activity on time• Working closely with Project Managers (if assigned), sharing information and providing regular updates• Completing all documentation as required by the project or by the team• Escalating any issues quickly• Professionalism – Always act in a positive and professional manner. Communicate with all parties (such as clients, sales, project managers etc) as appropriate for the work being carried out in terms of timeframe and content.• Ownership – Take full ownership and accountability for all engagements with clients. Show less

• 

  CCL

  Feb 2024 - now

  Consultant