Mary Grace Peralta

Experience

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  AIKAWA PHILIPPINES, INC.

  May 2011 - Feb 2013

  HR Junior Staff

  The role involves a variety of human resources and training functions aimed at enhancing employee experience and operational efficiency. Key responsibilities include:- Preparing awards for outstanding performance and attendance.- Managing uniform distribution and coordinating with health care providers.- Supporting KAIZEN projects and organizing company events.- Facilitating both outsourced and in-house training programs, including pre-employment orientations.- Administering tests, interpreting results, and maintaining training documentation.- Conducting evaluations to assess training effectiveness and trainees' performance.- Overseeing certification and re-certification processes for personnel.- Maintaining accurate records in the Manpower Pooling Database and HR Information System.- Assisting in recruitment by conducting initial interviews and assessments.- Processing payroll-related tasks, including generating payslips and managing deductions.This role is essential for ensuring that training and administrative processes are executed smoothly, contributing to overall employee development and organizational success. Show less

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  Amkor Technology

  Apr 2013 - Apr 2017

  HR Specialist - Compensation

  This role encompasses key human resources functions related to employee management and compensation. Responsibilities include:- Reviewing and processing employee movement transactions, such as promotions and transfers, while ensuring compliance with company policies.- Maintaining and updating confidential employee records, including 201 Records and payroll data within the HR Information System.- Addressing employee inquiries related to wages, benefits, and payroll accounts, as well as assisting with employment verifications.- Contributing to the development of systems and policies for wage and salary administration.- Ensuring high-quality service to both internal and external customers.- Participating in salary discussions and managing job offers for positions up to the manager level.- Generating employment contracts and coordinating the opening of bank accounts for new hires.- Conducting validations for nominees of the "Best Employee" award.This position plays a crucial role in managing employee transactions and supporting effective compensation practices within the organization. Show less

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  Eaton

  May 2017 - Sept 2018

  HR Services Administrator

  This role focuses on managing the onboarding process for new and transferring employees across the U.S., Canada, and Puerto Rico. Key responsibilities include:- Initiating and overseeing onboarding procedures while utilizing various systems to manage transactions efficiently.- Maintaining streamlined workflow processes and regular communication with internal and external clients to provide updates.- Participating in continuous improvement initiatives to enhance onboarding experiences.- Administering background checks and drug tests, and communicating results to HR managers.- Assisting candidates and hiring teams with inquiries related to onboarding.- Monitoring the onboarding process to ensure a positive candidate experience and collecting necessary documentation.- Processing relocations as needed and ensuring compliance with data privacy policies.- Receiving commendations for performance and conducting training sessions for new hires on the onboarding process.This position is vital in ensuring a smooth transition for new employees while upholding high standards of service and compliance. Show less

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  Ernst & Young

  Sept 2018 - Oct 2021

  This role focuses on coordinating the interview scheduling process for new and transferring candidates across the U.S. Key responsibilities include:- Coordinating the interview scheduling process for new and transferring candidates.- Filling in for the Supervisor during absences to maintain workflow and operations.- Overseeing six Associates, providing guidance and support for their development and performance.- Ensuring accurate tracking and approval of the team’s overtime in line with payroll protocols.- Collaborating with the Recruiter to provide updates on interview scheduling and suggest improvements.- Managing the scheduling process in the applicant tracking system for efficient tracking.- Coordinating room reservations and essential services for onsite interviews using EY's Enterprise Reservation System.- Ensuring all transactions meet service agreements and quality standards, escalating issues as needed.- Responding promptly to emails and customer inquiries while applying good judgment.- Following through on commitments and prioritizing tasks, reporting issues to the Supervisor.- Contributing to reporting initiatives for accurate insights and information delivery.- Identifying areas for process improvements and recommending changes to the Supervisor.- Consistently receiving commendations for outstanding performance.- Managing a high volume of interview requests without escalations.- Supporting the UK interview scheduling team and participating in related discussions.- Streamlining processes and facilitating knowledge transfer for improved efficiency.- Collaborating with stakeholders to identify needs, brainstorm solutions, and finalize proofs of concept.- Creating process flows and work instructions for acquired processes.- Actively engaging in project team meetings.- Executing a proof of concept for acquired processes, demonstrating their feasibility.- Received high recognition for exceptional team performance. Show less This role focuses on offer creation and interview scheduling process for new and transferring candidates within a geographically dispersed workforce across the U.S. Key responsibilities include:- Initiating and managing the interview scheduling process, ensuring efficient coordination with recruiters and providing regular updates on scheduling status.- Executing and maintaining the scheduling process in the applicant tracking system to track interview schedules effectively.- Coordinating room reservations and essential services for onsite interviews through EY's Enterprise Reservation System.- Ensuring all transactions are processed and documented within defined Service Level Agreements and quality standards, while escalating issues as needed.- Responding to emails and customer inquiries promptly, exercising good judgment in applying guidelines.- Taking responsibility for results, prioritizing assignments effectively, and reporting barriers to the Supervisor.- Contributing to reporting initiatives to ensure accurate and timely delivery of insights and information.- Identifying areas for process improvements and making recommendations to enhance efficiency.- Managing a high volume of interview scheduling requests without escalations, showcasing exceptional organizational and time management skills.- Resolving client inquiries related to system issues and offer queries using ServiceNow for efficient ticket management.- Proactively following up on offer letters and ServiceNow tickets to ensure timely resolutions.- Monitoring urgent requests and addressing critical issues.- Reviewing and creating offer letters and related documents in the applicant tracking system, ensuring accuracy and adherence to protocols.- Collaborating with recruiters on accurate salary information and essential offer details.- Sharing knowledge and best practices to promote a collaborative environment.- Assisting with the workload distribution report for operational efficiency. Show less

  • Talent Shared Services – Recruitment Senior Associate

    Dec 2019 - Oct 2021

  • Talent Shared Services – Recruitment Associate

    Sept 2018 - Dec 2019
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  Citi

  Oct 2021 - Jul 2024

  Human Resources Shared Services - Officer (Operations Support Analyst 2)

  This role focuses on coordinating and managing the interview scheduling process for new and transferring candidates across the US and Canada, ensuring a high-quality service experience. Key responsibilities include:- Coordinating and initiating the interview scheduling process for geographically dispersed candidates.- Maintaining Service Level Agreements to ensure high-quality service and accurate information delivery.- Updating partner recruiters on the status of the interview scheduling process through various communication channels.- Providing assistance to candidates, employees, and hiring teams by addressing inquiries and fulfilling requests related to scheduling.- Executing and maintaining the scheduling process in the applicant tracking system for efficient management.- Implementing effective best practices to enhance team productivity and approach.- Achieving a flawless 100% IQC audit result, demonstrating exceptional quality control performance.- Acting as the Recruitment Coordinator for executive hire interview scheduling, showcasing strong organizational abilities.- Creating a dynamic dashboard for report projects to improve data visualization and analysis efficiency.- Initiating a shared mailbox for the team to enhance communication and collaboration.- Proposing and developing a one-stop-shop dashboard to improve the onboarding experience for new hires.- Consistently receiving commendations for outstanding performance and contributions.- Managing a high volume of interview scheduling requests efficiently, without escalations, demonstrating exceptional organizational skills. Show less