
Rebecca Hargreaves
Family Au Pair

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About me
Quality Improvement Programme Manager, North West Ambulance Service NHS Trust
Education

Kirkham Grammar School
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Kirkham Grammar School
2009 - 2011Business
Experience

The McCabe Family
Jan 2012 - Jul 2012Family Au PairWhilst this was my first experience of an au pair role and of living in a foreign country I feel I have embraced the opportunity with enthusiasm and delivered to a very high standard. The level of responsibility has tested my organizational skills. I have developed an excellent relationship with all the children and the parents.Responsibilities:• Caring for three children aged 6,4 and 2. The youngest of whom has cerebral palsy • cooking meals, • managing the laundry• Keeping the house in an orderly state. Show less

Lancashire Teaching Hospitals NHS Foundation Trust
Aug 2012 - Nov 2015In April 2013 LTH were given Major Trauma Centre Status, as the service developed and progressed it was agreed to expand the data analyst team. Having shown an interest in progressing within the department I was approached by the Consultant Network lead to undertake this role. I have taken this role on with great enthusiasm and interest.The remit consists of:- Being a scribe during a Major Trauma - this entails being available to support the major trauma team during all trauma calls. Ensuring high quality data capture.- I am then responsible on a daily basis for collating and entering these details into the Trauma Audit and Research Network database - for which I have attended a comprehensive training course provided by TARN.- Along with the Trauma network nurse we follow patients through their pathway, forming relationships and providing advice and support.- As the MTC we work collaboratively with the 4 trauma units - this included providing advice and support in regard of data capture and quality.- I arrange and coordinate the Trauma Network meetings for the MT Clinical and Management Leads.- Liaise with TARN on a weekly basis- Provide reports and data to the MTC and units to provide awareness with the aim to drive improvements. Show less As personal assistant to the General Manager within the Emergency Department my job role was very varied. I was responsible for:- Calendar and diary management- Arranging and co-ordinating meetings- Taking minutes- Reviewing and validating the 4 hour target breaches on a daily basis.- Generating reports- Creating databases- Providing a point of contact for all management queries within the department- Supported the clinical governance mortality and morbidity reviews.This list is not an exhaustive list of all my duties but gives a flavour of the role and responsibilities.Whist within this post I worked closely with the Trauma team and was offered an opportunity to be seconded into a data analyst post. Show less Whilst employed by Brook Street, I worked for the Health Records Department within the scanning unit at Chorley and South Ribble HospitalMy role included:- Transforming patient records into electronic files.- I collected notes from around the hospital.- The notes were then taken apart and filed into a systematic file structure - this process was referred to as file prep- A data quality review was then undertaken of each case note structure.- The notes were then sent for scanning before they were sent for scanning.The standards of compliance within this process were very closely monitored and I always performed to a very high standard.Recognition was given to work ethic and standards and as a result I was offered a fantastic opportunity to spend some time developing my skills working within the Medical Legal Department.Within this role I dealt with patient records and claims from patients and solicitors. This job expanded my knowledge on the importance of good communication and dealing with very confidential cases. I undertook information governance training. The role was critical in capturing and receiving income to the trust.I left this post to take up the role of PA to the General Manager in Emergency Department Show less
Major Trauma data analyst and network administration
Apr 2013 - Nov 2015Personal Assistant
Apr 2013 - Nov 2013Health Records scanning operative and Medical Legal personel
Aug 2012 - Apr 2013

Lancashire +South Cumbria Major Trauma Network
Nov 2015 - Aug 2018Major Trauma Network Co-ordinatorIn April 2016 across the UK, Major Trauma Networks were set up to localise, co-ordinate and monitor improved patient care for those with serious or life threatening injuries.I work with multi-disciplinary teams throughout the network at all levels to ensure that the care given is of the best standard it can be, to improve on outcomes, to learn new skills and also collate and monitor data to help with all of the above.

Lancashire Teaching Hospitals NHS Foundation Trust
Aug 2018 - Mar 2025Programme Improvement Lead for Lancashire Microsystem Coaching Academy - working with local level teams to develop and implement improvements within their areas.
Programme Improvement Lead
Apr 2021 - Mar 2025Quality Improvement advisor
Nov 2019 - Apr 2021Project Manager
Aug 2018 - Nov 2019

North West Ambulance Service NHS Trust
Mar 2025 - nowQuality Improvement Programme Manager
Licenses & Certifications

Medical Terminology
Royal Preston Hospital
Major Trauma Network Peer Review Participation
Mr Andrew Curran,Sept 2016
European Major Trauma Course
Stuart Durham - course directorJul 2015
MDT Trauma Life Support Course Instructor
Lancashire Teaching Hospitals NHS Foundation TrustJul 2016
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