Victoria Singh, BSc, PGDip.

Experience

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  3M

  May 2014 - Oct 2015

  Marketing Coordinator

  Executed multi-channel marketing campaigns, leveraging market research and data-driven insights to drive brand awareness and customer engagement.Collaborated with cross-functional teams to develop promotional strategies, product launches, and sales enablement materials, ensuring alignment with business objectives.

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  Hand Arnold Limited

  Oct 2015 - Nov 2016

  Brand Manager

  Strategic Brand Development: Led the development and execution of brand strategies, ensuring alignment with market trends and company objectives to drive brand awareness, equity, and market share growth.Sales & Marketing Execution: Managed product positioning, pricing strategies, and promotional campaigns, collaborating with cross-functional teams to optimize sales performance and increase revenue.Market Analysis & Performance Optimization: Conducted in-depth market research and competitive analysis to identify growth opportunities, enhance customer engagement, and improve overall brand performance. Show less

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  Oscar Francois Limited

  Jan 2017 - Jan 2021

  Key Account Manager

  Formulated and presented quarterly and annual business reviews and reports for the key account’s senior-level executives, including the CEO and directors while proposing customized, ROI-driven sales campaigns.Identify growth opportunities in the form of listing new products, category expansion, negotiating for additional in-lane space, and offering exclusive promotions. Coordinate the effective and timely distribution of products with warehouse staff to ensure key accounts always have the right amount of product, attributing to client satisfaction. Show less

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  JT Allum & CDL (C3 Centre)

  Jan 2021 - Jul 2022

  Assistant Sales and Marketing Manager

  Develop and execute annual sales, marketing plans, and financial budgets for 5 commercial properties that aligned with the overall business goals like generating additional revenue and boosting brand visibility. Manage the daily operations of the sales and marketing department and effectively supervise and coach subordinates.Developed creative sales initiatives and engaging promotions such as “Wall of Creativity”, tenant referral program, kids’ art contest, and social media influencers partnerships, which increased customer visits by 20%. Show less

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  Ultimate Vickations & Tours

  Jan 2022 - Dec 2023

  Founder

  Curated personalized travel itineraries, ensuring seamless booking experiences and customer satisfaction.Managed client relationships, providing expert advice on destinations, accommodations, and travel regulations.Developed and executed social media content strategies to promote travel packages and engage potential clients.

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  Holiday Snacks Limited

  May 2023 - Dec 2023

  Key Account Manager

  Business Development & Strategic Growth: Assessed customers' business models and implemented tailored sales and new product launch strategies that delivered results-oriented solutions and increased profitability.Market Research & Data-Driven Marketing: Conducted ongoing market research to develop and execute marketing plans aligned with customer and organizational goals, increasing annual sales growth.Sales Training & Client Relationship Management: Trained sales representatives on effective product positioning and relationship-building strategies, enhancing customer retention and new business acquisitions. Show less

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  Perimeter Aviation

  Jul 2024 - now

  Call Center Agent

  Customer Support & Problem Solving: Identify customer needs and provide solutions regarding fares, flight schedules, and operational requirements to ensure a seamless service experience.Sales & Admin: Process ticket sales, update AMELIA system, compute costs, and issue receipts.CSR Operations: Maintain call control and on-time performance (OTP) while adhering to standard operating procedures (SOPs)