Tatiane Dias

Experience

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  Drogal Farmacêutica Ltda

  Aug 1997 - Feb 2000

  Internship Student

  Internship in Systems Analysis focusing on the development and implementation of financial, inventory and accounting systems using the Cobol 4.5 / Unix language.

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  Drogal Farmacêutica Ltda

  Dec 2001 - Aug 2004

  Cobol Programmer / Graphic Designer

  (2001-2003) IT Programmer - development and implementation of financial, inventory and accounting systems using the Cobol 4.5 / Unix language. (2003-2004) Graphic Designer (Marketing) – creation and development of layouts such as folders and banners for company advertisements using Corel Draw and Photoshop software.

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  Hendon Sign Co - London - United Kingdom

  Sept 2006 - Sept 2007

  Graphic Designer

  Creation and development of advertising for small businesses such as folders and banners using Corel Draw software.

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  Transport & Associados

  Nov 2009 - Apr 2010

  Information Technology Help Desk

  Customer support for troubleshooting the ERP system in the transport and logistics segment. Remote debugging of source programs in the database using the Acucobol language.

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  Stefanini Brasil

  Apr 2010 - Feb 2012

  International Help Desk Service

  Provide support and service to Caterpillar employees, suppliers and agency workers oversea.

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  Resource IT Solutions

  Feb 2012 - Sept 2012

  Mainframe Developer Analyst

  • Provide support and maintenance of Caterpillar´s corporate systems for facilities in Brazil, United States and Europe using tools as JCL, COBOL, TSO, VSAM, Changeman, IMS/DB, DB2, SPUFI in the Mainframe environment.• Designing, coding, testing, and debugging programs in COBOL language.• Conducting data testing using XPEDITER and File-Aid.

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  Caterpillar Inc.

  Sept 2012 - now

  Information Technology Analyst at Caterpillar Inc.

  • Provide support as Business and System Analyst to the supply chain processes and systems. • Support provided to the Corporate Caterpillar facilities around the world using tools as JCL, COBOL, TSO, VSAM, Changeman, IMS/DB, DB2, SPUFI in the Mainframe environment.• Designing, coding, testing, and debugging programs in COBOL language.• Interacting with customers and performing onsite development work.• Conducting data testing using XPEDITER and File-Aid.• Knowledge of the ITSM and ITCG methodology, which is a set of activities that involve the planning, implementation and delivery of IT services, keeping it aligned with corporation’s objective. Show less