Pravin Nikam

Experience

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  Reliance Communications

  Oct 2007 - May 2010

  Network Provisioner

   Capacity planning for customers on the Reliance Transmission Network for last mile access using MEN Network and provisioning the same in OSS and NMS. Planning & Provisioning Leased Line, L3VPN, Direct Internet Access (DIA) & Broadband Internet Access (BIA) Services. End-to-End ownership for the provisioning of Metro Ethernet Access Network from Design Document till Network Implementation. Cross-functional co-ordination with various teams for SO clearance, Planned Events, Network Migration, etc. Technical Support for Field Staff for provisioning and Fault related issues. Provisioning the new Circuit Work orders & give Final Clearance for Service delivery of Enterprise Circuits. Show less

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  Tech Mahindra

  May 2010 - Aug 2011

  Network Engineer

   Design & implement client’s huge and complex network & Ensure that recommended Architecture /network design solution is in line with industry best practices and current technology. Support BT NOC in their day to day activity of troubleshooting, if requested by them. Switch and Router configuration management.  Trouble shooting Cisco Catalyst switches & Routers.  Configure SNMP Strings, Access List.  Configuring & troubleshooting of Cisco Router, Switch & Access Points. Test services following Methods and Procedures. Monitoring WAN links through GSAM, SMARTS, eHealth. Troubleshooting WAN links (intrusive & non-intrusive testing with co-ordination of BT). Troubleshooting WAN Link down by coordinating with BT / respective ISP. Capacity management (determining WAN bandwidth & planning as per site requirement & Upgrading the link). Show less

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  Wipro Technology

  Sept 2011 - Jun 2014

  Senior Network Engineer

   Understanding customer requirements and its validation. Building and deploying PE-CE router configuration, Test & Turn-up, Logical Amend activities as per order/service requirements. Provisioning and making changes on Client Global MPLS Platform and its finance vertical customer’s network.  Providing PE support for any manual configuration changes required on PE router. Provisioning New/Modify/Delete orders raised by order managers. Co-ordination with order managers for validation of order/service details. Building and deploying router configuration, Test & Turn-up activities as per order/service requirements. Troubleshooting and rectifying PE-CE issues occurred till the order is ready for service. Providing root cause analysis of fault tickets booked. Working with various Teams/tools for ensuring end to end Process is followed till the order is handover to operations team. Show less

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  Cognizant Technology

  Jun 2014 - Oct 2015

  Associate Operations Manager

   Working on all NW related issues in client network. Working on all P1,P2,P3 incidents tickets which come for NW team. Preparing change document (RFC Doc) for all Network changes which needs to be done in client NW. Also preparing RCA document for any outages in NW environment.  Configuring and handling DNS and DHCP Servers using Infoblox tool. Configuration of Application servers in F5 LTM Working on Infoblox, F5 Load balancer, ASA Firewall, WLC, Cisco Prime, Nexus SW and Riverbed devices. Show less

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  Infosys

  Oct 2015 - Mar 2024

  Senior Consultant

   Working on designing, installation, configuration, troubleshooting and maintenance of client’s complex routed LAN/WAN network Identify the Automation areas and automat the jobs to reduce the delivery time & manual intervention and solution design. Setting up complete Network environment for any new business, application, or functionality. Plan and execute any addition, modification, and deletion in existing infrastructure with minimize business impact. Responsible for the achievement of SLA objectives and ensuring that compliance with contract terms and conditions is achieved. Drive/manage service quality and improvement of service delivery processes for Network. Provide inputs on solution architecture based on evaluation/understanding of solution alternatives, frameworks, and products. Work on Project execution, for new environment, Deployment and go live. Initiating and involvement in project discussions of new projects for understanding infrastructure requirements and preparing plan for executing same in live infrastructure. Troubleshoot network issues as fast as possible to reduce customer’s downtime. Work under ITSM process. Good knowledge of Incident Management, Problem Management, Service request, Change request & CAB Co-ordinate with various vendors supporting client’s network and operations. Co-ordinate with regional management heads to plan various upgrade, failover, design change activities and implement them in timely manner. Identify opportunities to innovate, extend and enhance service delivery everywhere possible. Show less