Pavel Pustavoytov

Experience

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  Radisson Hotel Group

  Jun 2013 - Jul 2024

  Provided optimal assistance to General Manager and handled a variety of tasks:● Interviewing HODs and inventing PDPs for them in cooperation with HR and GM.● Ensuring high level of service through SOPs and daily training.● Achieving positive results in P&L through daily analysis and control.● Forecasting and budgeting, LRIPs.● Successfully leading Safe Hotels Certification, SGS, EMMA implementation, EU STAR, ChatBot, RR program, Fire Safety projects.● Selection of the best suppliers for the cluster in cooperation with the regional procurement department, F&B transformation program participant.● Develop and deliver successful strategies for hotel’s shut down and re-opening during pandemic and economic crisis.● Active member for tactical calls with RMC.● Financial reporting and GM comments.● Renovation and refurbishment control and coordination.● Re-branding strategy and calculations from PI to Radisson brand.● Deliver 100% satisfaction results through daily operations and Quality Action Plans per each hotel.● Developing Marketing activities and strategies. Show less Fully in charge for F&B outlets:● Deliver 100% satisfaction results during day to day F&D operations, guest interactions and staff trainings.● Through effective manning, cost control and menu engineering achieving optimal departmental financial results.● Forecasting and budget preparation for the department.● MOD trainer for hotels.● Successfully leading Safe Hotels Certification, STARs.● Young leader of the year 2016 nominee.● Lead for reconstruction and reorganization F&D in PI during renovation.● Area projects together with Area Chef, Alchemist program participant, participant of many task forces in region.● In charge for security during Security Chef absence. Show less

  • Cluster Operations Manager

    Oct 2019 - Jul 2024

  • Restaurant Manager to Cluster Food & Beverage Manager

    Jul 2014 - Oct 2019

  • Restaurant Manager, Park Inn Sheremetyevo, Moscow

    Jun 2013 - Jul 2014