Hope Thackery

Experience

• 

  LexisNexis

  Jan 1987 - Jan 2000

  Marketing & Product Management

  • Staffed and led company’s first team of internet product, content, and design managers to design the graphics, features, and daily content for three web sites, managing $1.3M budget.• Created business case for e-commerce product targeted to $150M target market.• Developed a new business prioritization process for $12M+ product line.• Developed Legal Education Strategy resulting in a 100% increase in funding.• P&L responsibility for $5M in revenue, $2.5M marketing budget.

• 

  The Thackery Group

  Jan 2003 - Jan 2005

  Founder and Principal Consultant

  Interim Executive, Market and Product Management - Creating and implementing successful market and product strategies for corporations and small businesses. - Developed and led implementation of communications and program plan for launch of Security Projects for Small Law, Government and Global Markets, LexisNexis. - Interim Director for Healthcare and Financial Services markets for The Relizon Company. - Market Director, Mediation Management Group - developed business, product & marketing plans. - Market Director for Step Up to Success, a Leadership Development & Coaching entity. Show less

• 

  Reed Elsevier, Inc.

  Jan 2005 - Jan 2013

  Led program office of 13 employees and contractors to design and coordinate global execution of privacy, security, and regulatory compliance programs encompassing governance, policies, processes, awareness, technical enhancements, and employee education. Highlights include: - Launched $3M annual portfolio of ~12 security, privacy or compliance remediation projects. - Established and maintained periodic review of 25 data protection policies. - Developed sustainable program for updating privacy policies for 800 websites. - Expanded identity and access management solution to databases and servers. - Developed and led employee, third party, and reseller education for more than 10,000 individuals. - Upgraded operational processes to respond to 10,000 consumer requests annually. - Coordinated crises communication management for breach notifications. - Developed risk management assessment process for businesses targeting non-US locations. - Developed governance process and policies for compliance with UK data protection obligations. Show less Start-up organization growing from 2 to 12 professionals including covering Security Awareness, Policy development, Audit, Project management, & Application Security. - Chaired LexisNexis Privacy, Security, Compliance Review Board - Managed 3rd party auditor to complete ISO 27002 security assessment for >200 applications and associated systems. - Developed and directed comprehensive data and product inventory. - Implemented Archer Governance Risk Compliance tool. - Responsible for regulatory compliance for PCI, FACTA, GLBA, DPPA, HIPAA. - Responsible for compliance with FTC, Attorneys General, and class action orders and settlements. - Managed PCI compliance program for North America. - Led Identity Management and Access project for more than 100 applications. - Developed and led global privacy and regulatory data and application inventory and risk assessment. - Consolidated 100 security and privacy policies from ChoicePoint acquisition. - Oversaw an annual portfolio of 11-15 security remediation projects ($2M to $4M total budget). - Managed Customer Audit program. Show less

  • VP, Privacy, Programs and Communications

    Jan 2011 - Jan 2013

  • Sr. Director Security Policy & Programs

    Jan 2005 - Jan 2011
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  Cincinnati Bell

  Jan 2014 - Mar 2018

  Director of Security Programs