Ana Silvia Cruz Fuentes

Experience

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  Instituto Universitario de educación especializada IUNE

  Sept 2010 - Nov 2010

  Personal docente

  Docente de Matemática I Nivel Universitario

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  Intelcon System

  Jul 2012 - Nov 2012

  Resident Engineer

  Supervision of the Automation Instrumentation and corrective maintenance of the fuel dispensers at gas stations in Táchira’s state, 1st level technical support (telephone way) to report the failures of 108 gas stations in Táchira State, configure of computers and realized reports and statistics.

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  LACOR CA

  Feb 2014 - Mar 2017

  Support Technician

  User support, maintenance programming, use of informatic tools and directive of group for the access control, structured cabling, wifi configuration, fixing and configuration of computers and printers, customer service and technical advice

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  ADN SOFTWARE C.A.

  Mar 2017 - Mar 2018

  Support Engineer

  Help Desk to customers way telephonic, remote, and in Site, Tech Support and training in the modules of inventory, purchases and sales of Administrative Software ADN Software. Software Installation, management of the customer’s Database, Migration and Backup of Database, generation of reports in Crystal and Fastreport.

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  Teleperformance

  Sept 2018 - Dec 2019

  Consultant

  Soporte técnico Remoto a cliente final de la marca Microsoft, asistí en asesoría en laadquisición del producto así como en la instalación, configuración, activación yresolución de fallas para Windows y Office