Janetta Brown, Ph.D.

Experience

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  Boeing

  May 2009 - Jul 2009

  Functional Analyst

  Created automated test scripts to analyze and interpret customer software performance.Improved the functional design, deployment, and evaluation of production logistics.Led Agile-influenced team meetings to update progression within the FOSTr department.

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  Boeing

  May 2010 - Aug 2010

  Information Technology International Intern

  Developed new planning system strategies for use of Microsoft SharePoint. Designed preliminary prototypes of a project management training module. Led and constructed the implementation of Boeing Metrics Training Development.

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  Boeing

  May 2011 - Aug 2011

  Technology Infrastructure Intern

  Researched and implemented new process improvement tactics for project visibility. Administered software and technical concepts training for second and third level managers. Ensured the integration of system requirements and components aligned to business needs.

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  Boeing

  May 2012 - Aug 2012

  Business Systems Analysis Intern

  Standardized a collaborative metrics collection system for business operations and logistics across interdisciplinary departments. Constructed technical process documents for mission-critical policies, databases, and regulations.

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  Boeing

  May 2013 - Aug 2013

  Finance Systems and Project Management Intern

  Applied Six Sigma practices and re-engineering principles to departmental processes and information systems for customer order fulfillment. Identified operational gaps when analyzing risks, issues, and opportunities within IT practices.

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  HFES - Human Factors and Ergonomics Society

  Oct 2016 - Jan 2017

  Design Competition: HFES Healthcare Symposium Mobile Application Design Competition

  • Led a multi-disciplinary team to perform rapid prototyping, develop and improve the user interface, information architecture, and user experience design of the mobile app.• Informed the design of a mobile application for Android users to improve the psychosocial exchange between caregivers and their loved ones with Alzheimer’s disease. • Advanced as Semi-Finalists in this international competition.

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  North Carolina Agricultural and Technical State University

  Apr 2017 - Apr 2017

  • Introduced research scope and its role as a pervasive health intervention to the needs of Alzheimer’s caregivers during graduate level class session. • Demonstrated the current functions of my newly innovated mobile health application (Memory Lane) and its user-centered design for the improvement of patient care.• Presented other current technological interventions for caregiver empowerment. • Delivered graduate course lecture on Information Systems: Social Networking and Other Web-Based Applications in Healthcare.• Facilitated class activity incorporating decision making and problem solving applications to real-world healthcare delivery system scenario.• Demonstrated real-world application of course content to my current research activities.

  • Invited Talk: ISEN 992 Doctoral Seminar in Industrial and Systems Engineering

    Apr 2017 - Apr 2017

  • Guest Lecturer: ISEN 625 Information Systems Graduate Level Course

    Apr 2017 - Apr 2017
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  North Carolina Agricultural and Technical State University

  Oct 2017 - May 2020

  •Conducted a full appraisal of the state of the art of mobile health technologies targeting informal Alzheimer’s caregivers to understand research gaps, user requirements, & market trends to create an innovative, impactful health-tech solution towards chronic disease management. •Dissected the complex issues discovered to create storyboards, clickable prototypes, wireframes, and user journeys to reflect user preferences for a personalized product design. •Developed and rigorously tested a scalable, award-winning mobile health application from conception to launch that provides tailored healthcare resources and information to Alzheimer’s caregivers. Patent Progress: Invention Disclosure EN0116 0420.•Conducted user-centered and participatory design research methods to investigate Alzheimer’s caregiver informational needs at the systems level and inform the design of the Center’s future mHealth app.•Led usability testing for mHealth app prototype with targeted end users.•Led research initiatives to inform the design of a mHealth app targeting caregivers.•Served on the planning committees for COAACH Caregiver College, Caregiver Education Conference, Community Outreach team, and iCare-AD/ADRD Challenge. Show less • Presented to undergraduate problem-solving class about the benefits of mobile health applications and the importance of achieving efficient interface design for consumers of all ages.• Facilitated class activity on conducting heuristic evaluations to gauge usability of Alzheimer’s mobile health applications from a user experience and user interface perspective.• Demonstrated the usability and human-computer interface solutions that are rendered from employing customer-focused evaluative principles to inform design decisions. Show less

  • Program Manager

    Aug 2015 - May 2020

  • HFES Student Chapter President: Women's Empowerment Conference

    Apr 2017 - May 2018

  • Guest Lecturer: ISEN 400 Problem Solving in Industrial and Systems Engineering

    Oct 2017 - Oct 2017
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  联想

  Apr 2018 - Aug 2018

  Business Transformation & User Experience Researcher

  Usability Testing:• Collaborated with cross-functional team members to create 35 instructional models for Data Center Solutions Configurator (DCSC) website user stories by translating user-generated preferences and issues into technical requirements for programmers.Result: Interface design solutions have been logged for future resolution in upcoming project sprints.• Utilized evidence-based UX research strategies to design and conduct 16 immersive usability tests with a global, cross-functional user base in order to understand, assess, and inform on usability issues within the DCSC website.Result: User preferences and issues were translated into technical design specifications for website interface improvement.User Interface Design:• Fulfilled continual user interface design enhancement requests throughout the summer to improve the Data Center Solutions Configurator (DCSC) website.• Consulted on various UI/UX digital design documents for optimal reader content, information architecture, and multidisciplinary design standardization.• Facilitated a focus group session with sales team members, end-users, and UI/UX designers for user needs and requirements elicitation to improve the usability of team website. Show less

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  Center for Outreach in Alzheimer's Aging and Community Health

  Oct 2018 - Oct 2019

  Product Development Consultant

  •Drove the collaboration with engineering, design, and research leadership for the ideation of design solutions to support user needs.•Led strategy sessions for user flows, wireframes, and market research to align target user personas, market sizing, and business requirements towards app commercialization.•Conducted usability testing workshops and mixed methods research strategies with targeted end users to inform the design of the existing app prototype. •Conducted participatory design research methods to inform the development of a mHealth application for Alzheimer’s disease care coordination and/or navigation.•Translated user design and information requirements into design specifications.•Informed the design of a customized mHealth app prototype targeting AD caregivers’ informational needs. Show less

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  Indiana University School of Medicine

  Aug 2020 - Jan 2022

  •Led three small teams through respective research studies towards product development for tailored telehealth technologies. These technologies implemented artificial intelligence and machine learning algorithms to deliver tailored experiences to our end users based on their daily care activities.•Collaborated with cross-disciplinary teams to establish shared priorities to meet customer needs. Used agile implementation to translate user needs into executable requirements for multi-year product roadmaps.•Built relationships with hundreds of organizations state-wide in order to collaborate and learn from the families being served who are affected by dementia.•Formed academic partnerships to engage highly influential communities to accelerate priority research areas and forge unique opportunities between internal and external stakeholders, researchers, venture capitalists, and product developers. Show less •Led product management for key research and product metrics including building work back plans and established annual and short-term goals. •Co-directed a health innovation lab that is home to several UX healthcare research projects, equaling over $100 million in government funding, that aimed to improve patient and care partner health outcomes through optimized health information and communication technologies.•Led daily agile ideation and delivery of solution sets to improve user engagement for an evidence-based mobile health application targeting Alzheimer’s caregivers. •Took complex, ambiguous problems and created clear, agile solution paths.•Managed large groups of stakeholders from cross-functional and multidisciplinary backgrounds and negotiated collaborative partnerships to advance mobile health technology interventions.•Engaged technical product development companies, venture programs, and led academic research programs for business development and scalable tech intervention solutions.•Conducted data analyses to draw out actionable insights and recommendations for product improvement. Show less

  • Manager of Research and Product Development

    Aug 2020 - Jan 2022

  • Innovation Fellow

    Aug 2020 - Jan 2022
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  The HBCU Experience - Alzheimer's Research Consortium, LLC

  Dec 2021 - now

  Founder and CEO
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  Microsoft

  Dec 2021 - Mar 2023

  Product Manager

  •Owned the user digest experience for Windows 10 & 11 Start canvases.•Collaborated with engineering, UX, and design on cutting-edge features impacting >500 million monthly global News users. Delivered data-driven customer solutions for product features that grew our active user base by +7.70%.•Drove near-term optimization, delivery of the platform, and long-term strategy to move our product forward based on hypothesis-driven, actionable insights. Validated these ideas through market analysis, iterative experimentation, and keen focus on telemetry.•Prioritized business and product solutions by seeking community input with all stakeholders across regions, product areas, and functions. Actively engaged with partners to help integrate features for impact.•Championed the analysis, escalation, and mitigation of client pain points for our product to ensure improved usability and engagement. Show less

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  National Institute on Aging (NIA)

  Jul 2023 - Mar 2024

  National Institute on Aging Tech Start-Up Accelerator Program Finalist
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  Alzheimer's Association, Washington State Chapter

  Dec 2023 - now

  Diversity Equity and Inclusion Advisor